com.avaya.jtapi.tsapi
Class LucentV6AgentStateInfoEx

java.lang.Object
  com.avaya.jtapi.tsapi.LucentAgentStateInfo
      com.avaya.jtapi.tsapi.LucentAgentStateInfoEx
          com.avaya.jtapi.tsapi.LucentV5AgentStateInfo
              com.avaya.jtapi.tsapi.LucentV6AgentStateInfo
                  com.avaya.jtapi.tsapi.LucentV6AgentStateInfoEx

public class LucentV6AgentStateInfoEx
extends LucentV6AgentStateInfo

This is a new object that will be return by the query getStateInfo method of the LucentAgent interface. When an agent is in aux-work or after-call-work and on a non-acd call the state is represented as BUSY. This new object contains a new variable that stores the raw Avaya private data of the state of the agent, so that when the agent is in BUSY state, the agent state can be accessed through this new varible

See Also:

method setAgentState for more details.

Field Summary

int	lucentWorkMode
static short	WM_AFTCAL_WK
static short	WM_AUTO_IN
static short	WM_AUX_WORK
static short	WM_MANUAL_IN
static short	WM_NONE

Fields inherited from class com.avaya.jtapi.tsapi.LucentV6AgentStateInfo

pendingReasonCode, pendingState

Fields inherited from class com.avaya.jtapi.tsapi.LucentV5AgentStateInfo

reasonCode

Fields inherited from class com.avaya.jtapi.tsapi.LucentAgentStateInfo

state, workMode

Method Summary

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Detail

lucentWorkMode

public int lucentWorkMode

WM_NONE

public static final short WM_NONE

See Also:

Constant Field Values

WM_AUX_WORK

public static final short WM_AUX_WORK

See Also:

Constant Field Values

WM_AFTCAL_WK

public static final short WM_AFTCAL_WK

See Also:

Constant Field Values

WM_AUTO_IN

public static final short WM_AUTO_IN

See Also:

Constant Field Values

WM_MANUAL_IN

public static final short WM_MANUAL_IN

See Also:

Constant Field Values