com.avaya.jtapi.tsapi
Interface LucentV7ACDManagerAddress

All Superinterfaces:

ACDManagerAddress, Address, CallCenterAddress, CallControlAddress, ITsapiACDManagerAddress, ITsapiAddress, LucentACDManagerAddress, LucentAddress, RouteAddress

public interface LucentV7ACDManagerAddress
extends LucentACDManagerAddress

This interface represents Avaya-specific methods to the ACDManagerAddress interface for Avaya Private Data version 7.

Field Summary

Fields inherited from interface com.avaya.jtapi.tsapi.LucentAddress

MWI_CTI, MWI_LWC, MWI_MCS, MWI_PROPMGT, MWI_VOICE

Fields inherited from interface javax.telephony.callcenter.RouteAddress

ALL_ROUTE_ADDRESS

Fields inherited from interface javax.telephony.callcenter.RouteAddress

ALL_ROUTE_ADDRESS

Method Summary

void	addPredictiveCallObserver(CallObserver observer) Adds a CallObserver to the Call when events start flowing for the VND monitor, and, with Predictive Dial call scenarios, adds a CallObserver to the Call from the beginning of the Predictive Dial call.

Methods inherited from interface com.avaya.jtapi.tsapi.LucentAddress

getDirectoryName, getMessageWaitingBits

Methods inherited from interface javax.telephony.Address

addAddressListener, addCallListener, addCallObserver, addObserver, getAddressCapabilities, getAddressListeners, getCallListeners, getCallObservers, getCapabilities, getConnections, getName, getObservers, getProvider, getTerminals, removeAddressListener, removeCallListener, removeCallObserver, removeObserver

Methods inherited from interface javax.telephony.callcontrol.CallControlAddress

cancelForwarding, getDoNotDisturb, getForwarding, getMessageWaiting, setDoNotDisturb, setForwarding, setMessageWaiting

Methods inherited from interface javax.telephony.Address

addAddressListener, addCallListener, addCallObserver, addObserver, getAddressCapabilities, getAddressListeners, getCallListeners, getCallObservers, getCapabilities, getConnections, getName, getObservers, getProvider, getTerminals, removeAddressListener, removeCallListener, removeCallObserver, removeObserver

Methods inherited from interface javax.telephony.callcenter.CallCenterAddress

addCallObserver

Methods inherited from interface javax.telephony.Address

addAddressListener, addCallListener, addCallObserver, addObserver, getAddressCapabilities, getAddressListeners, getCallListeners, getCallObservers, getCapabilities, getConnections, getName, getObservers, getProvider, getTerminals, removeAddressListener, removeCallListener, removeCallObserver, removeObserver

Methods inherited from interface javax.telephony.callcenter.RouteAddress

cancelRouteCallback, getActiveRouteSessions, getRouteCallback, registerRouteCallback

Methods inherited from interface javax.telephony.Address

addAddressListener, addCallListener, addCallObserver, addObserver, getAddressCapabilities, getAddressListeners, getCallListeners, getCallObservers, getCapabilities, getConnections, getName, getObservers, getProvider, getTerminals, removeAddressListener, removeCallListener, removeCallObserver, removeObserver

Methods inherited from interface javax.telephony.callcontrol.CallControlAddress

cancelForwarding, getDoNotDisturb, getForwarding, getMessageWaiting, setDoNotDisturb, setForwarding, setMessageWaiting

Methods inherited from interface javax.telephony.Address

addAddressListener, addCallListener, addCallObserver, addObserver, getAddressCapabilities, getAddressListeners, getCallListeners, getCallObservers, getCapabilities, getConnections, getName, getObservers, getProvider, getTerminals, removeAddressListener, removeCallListener, removeCallObserver, removeObserver

Methods inherited from interface javax.telephony.callcenter.CallCenterAddress

addCallObserver

Methods inherited from interface javax.telephony.Address

addAddressListener, addCallListener, addCallObserver, addObserver, getAddressCapabilities, getAddressListeners, getCallListeners, getCallObservers, getCapabilities, getConnections, getName, getObservers, getProvider, getTerminals, removeAddressListener, removeCallListener, removeCallObserver, removeObserver

Methods inherited from interface javax.telephony.callcenter.RouteAddress

cancelRouteCallback, getActiveRouteSessions, getRouteCallback, registerRouteCallback

Methods inherited from interface javax.telephony.Address

addAddressListener, addCallListener, addCallObserver, addObserver, getAddressCapabilities, getAddressListeners, getCallListeners, getCallObservers, getCapabilities, getConnections, getName, getObservers, getProvider, getTerminals, removeAddressListener, removeCallListener, removeCallObserver, removeObserver

Methods inherited from interface javax.telephony.callcenter.ACDManagerAddress

getACDAddresses

Methods inherited from interface javax.telephony.callcenter.CallCenterAddress

addCallObserver

Methods inherited from interface javax.telephony.Address

addAddressListener, addCallListener, addCallObserver, addObserver, getAddressCapabilities, getAddressListeners, getCallListeners, getCallObservers, getCapabilities, getConnections, getName, getObservers, getProvider, getTerminals, removeAddressListener, removeCallListener, removeCallObserver, removeObserver

Method Detail

addPredictiveCallObserver

void addPredictiveCallObserver(CallObserver observer)
                               throws TsapiMethodNotSupportedException,
                                      TsapiResourceUnavailableException

Adds a CallObserver to the Call when events start flowing for the VND monitor, and, with Predictive Dial call scenarios, adds a CallObserver to the Call from the beginning of the Predictive Dial call.

Predictive Dialing Scenarios

When an application uses the alternative method CallControlAddress.addCallObserver, the first event the application will receive is notice that the call has arrived at the VDN Address.

When an application uses this interface and method, effectively the application receives notice of all Call events for the Predictive Dial call.

Throws:

TsapiMethodNotSupportedException

TsapiResourceUnavailableException