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Administering the system and switch for CTI

You must administer the Avaya IR and the DEFINITY PBX as follows:

  1. Administer the MAPD in DLG mode. See CallVisor PC LAN over MAPD Installation, Administration, and Maintenance, 555-230-113.
  2. Administer the Avaya IR network interface card.
  3. Administer the E1 or T1 telephone lines on the PBX.
  4. Assign telephone numbers (or extensions) to the ports of the Avaya IR that will use CTI.
  5. Administer the DEFINITY for ASAI connectivity with the CVCT server.
  6. Administer the E1 and T1 lines on the Avaya IR system.

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