CGEN013

Alarm level

Major.

Description

The voice system failed to perform the indicated function on the card specified. System functionality is severely impaired.

Repair procedure

To correct the problem:

1. If any feature packages have been removed from the system recently, verify that any related cards and functions have been unassigned from the application.

If feature packages are not unassigned, the card that handled the functions may come up in the BROKEN state.

2. Make any required changes in feature package assignment.

See Feature packages for more information.

3. If the card remains in the BROKEN state, try to restore the card or contact your Avaya support representative.

See Restoring cards and channels for more information.

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