CGEN031

Alarm level

Major.

Description

An internal software error occurred when describing an equipment group to the Resource Manager. Applications that use the equipment group identified in the message may not function correctly.

Repair procedure

To correct the problem:

1. Stop the voice system.
2. Start the voice system.
3. If the problem persists, reboot the operating system.
4. If the problem still persists, see the Avaya IVR Designer Help for TAS Applications or the Avaya IVR Designer Help for VXML Applications help for more information about the specific error listed in the reason text.

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