FXMON039

Alarm level

None.

Description

The necessary resources to handle the FAX could not be allocated.

Repair procedure

To resolve the problem:

1. Go to the Feature Licensing screen (Configuration Management > Feature Licensing) and verify that the number of right-to-use (RTU) FAX licenses is sufficient.

If you require additional FAX licenses, contact your Avaya support representative to purchase them. See Feature Licensing for more information.

2. Go to the Display Equipment screen (Configuration Management > Voice Equipment > Display Equipment) to determine if the card that handles FAXes is in service, channels are in service, and FAX service is assigned to the channel or channels.
3. If FAX service is not assigned to the channel or channels, assign it.

See Channel services for more information.

4. If the channels or the card are not in service, try to restore them or contact your Avaya support representative.

See Restoring cards and channels for more information.

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