HOST015

Alarm level

Critical.

Description

The applications cannot access the host to get data for calls. The HOST DIP has stopped handling calls. This is normal when the voice system is stopped, and in this case the message can be ignored. If the voice system is still running, the message might indicate internal problems in the HOST DIP.

Repair procedure

To resolve the problem:

1. If the voice system is running, enter hstatus all determine if the HOST DIP is running.

If all sessions are shown as not available, the HOST DIP is not running.

2. If the HOST DIP is not running, take these actions:
1. Stop the voice system.
2. Start the voice system.

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