Alarm level
None.
Description
A FAX print operation failed. The information about the FAX print is specified in the message text.
Repair procedures
First, make sure that the remote FAX is not busy or out of paper. Then, troubleshoot based on the message text. Refer to the table below.
Message Text |
Causes |
Recommended Actions |
FAXLOOPBACK |
Due to mail loop prevention, a FAX may not be transmitted to another line on the same system. |
Forward the message to the other user rather than sending it. |
FAX_STOPPING |
The phone line connection may have been abruptly disconnected in the middle of the FAX sessions. |
Resend. |
FILEACCESS |
There was a problem reading or writing the disk. |
A fault has occurred in the software and should be reported. |
FTT (Indicates failure to train at any and all rates.) PROTOCOLTIMEOUT (Indicates failure to send 300-baud messages.) PROTOCOLERR (T.30 error) |
The phone line conditions (noise in the line) may have prevented a FAX from being sent or the remote FAX machine may not conform to international FAX standards. |
Resend. If the FAX cannot be resent, check protocol issues. |
INVALID |
A bad subroutine argument was used. |
A fault has occurred in the software and should be reported. |
LATEQUEUE |
FAX session completed before the file queued. |
A fault has occurred in the software and should be reported. |
NOPROTOCOL
|
The number dialed may not have been a FAX machine. The message indicates that the fax transmission never connected to the remote machine. |
Dial the number manually to see if there is fax tone. |
NORESOURCES |
The IR system was out of memory at fax processing. |
A fault has occurred in the software and should be reported, or the IR system is overloaded. |
SLOTBUSY |
The time slot was not available. |
A fault has occurred in the software and should be reported. |
SYSERROR |
There was an operating system problem |
A fault has occurred in the software and should be reported. |
TIFFFORMAT |
The FAX file format is unsupported. |
A fault has occurred in the software and should be reported. |
UNCLEAN_EXIT |
The process died. |
A fault has occurred in the software and should be reported. |