PROXY01

Alarm level

Description

There is problem with connectivity between speech recognition proxy and the specified port on the speech server.

Repair procedure

To resolve the problem:

1. Go to the Speech Server Status screen (Feature Packages > Speech Administration > Display Status > Display Speech Proxy Status > Speech Server Status) to verify the current state of the specified server or port.

You also may use the sproxyadm command.

2. If the state of the port or server is BROKEN, verify that the speech recognition engine server is still running.
3. If the speech recongnition engine server is still running, check LAN connections.

See Troubleshooting speech server disconnections for more information.

4. If there is no problem with the port or server, go to the Change Speech Server State screen (Feature Packages > Speech Administration > Administration > Change Speech State > Change Speech Server State) to change the state of specified server.

Again, you may use the sproxyadm command.

5. If the problem continues, restart the recognition engine server and change the state of the server once more, as in step 4.
6. If the problem still continues, contact your field support representative.

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