ccasum does not finish cron job

To correct unfinished cron jobs:

1. Determine if the system is transferring to more than 100 numbers.
2. If more than 100 numbers are being transferred, kill the cron job:
1. Type ps -ef | grep ccasum and press Enter.
2. Search for the parent process id (PID) for ccasum (located in the second column from the left).
3. For PID number pid#, type kill pid# and press Enter.
3. Create an index for ccasum by doing the following:
1. Log in to SQL*Plus as sti/sti.
2. Type create index cca_idx on cca(phone_num); and press Enter.
3. To exit the SQL*Plus Utility, type :quit and press Enter.
4. When the call traffic is light, type /vs/bin/util/ccasum and press Enter.
5. When ccasum is finished, type /vs/bin/util/ccadel and press Enter.

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