Obtaining software patches

Software patches for Avaya IR are available at Avaya Support Centre Web site.

To obtain software patches:

1. From a Web browser, go to http://support.avaya.com.
2. From the navigation menu (the area on the left of the browser window, under Technical Database), click Call Center/CRM.
3. From the navigation menu, click Interactive Voice Response.
4. From the navigation menu, click Interactive Response.
5. Click Software Downloads.

The browser displays a table listing the current software downloads.

6. In the Software Downloads table, click the link for the patch you want to download.

The browser displays a link for downloading the patch, along with information about the patch. This information includes instructions for downloading, installing, and uninstalling the patch.

7. Follow the dowload instructions.
8. Follow the installation instructions.

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