Changing Subscriber Data

After the initial group of subscribers has been added, you can change subscribers as existing employees require expanded messaging services.

 

Note: Use the Manage Subscriber page to add / edit local subscribers and add remote subscribers. Automated Attendant is described in Automated Attendant and Bulletin Boards.

 

Note:Communication Manager Messaging for Federal Markets and General will not support ADAP.

You can change a subscriber's name or extension without disrupting mailing lists because a unique, system-generated subscriber ID, not the name or extension, actually links the subscriber's mailbox to lists and personal directories. (The system-generated ID is not accessible to you.) Lists are automatically updated with name changes. For example, if Jane Doe is on a mailing list and her name is changed to Jane Smith, the list is updated automatically to reflect the change.

If you change a subscriber's name, you or the subscriber must record a new name fragment over the subscriber's existing name fragment to reflect this change. See Creating or Changing Subscriber Name Recordings for more information.

To change subscriber data:

 

1. Log in to the Communication Manager Messaging web pages

2. Under the Messaging Administration menu(on the left panel), click the Subscriber Administration link.

You see the Manage Subscribers page.

3. Enter the mailbox number of the local subscriber and click the Add or Edit button. Alternatively, click the Manage button for either Local Subscriber or Remote Subscriber.
4. Change subscriber information.
5. Click Save.

 

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