This section discusses the hardware and software components that make
up the IA 770 INTUITY AUDIX Messaging Application. Topics include:
See IA 770 INTUITY AUDIX Architecture for
an illustration of the hardware and software components that comprise
the IA 770 INTUITY AUDIX system.
S8300 Media Server Coresidency
The IA 770 INTUITY AUDIX Messaging Application runs on
a G700 Media Gateway controlled by an S8300
Media Server. IA 770 is also available for S8300 Media Servers
controlling a G350 or G250 Media Gateway.
Media Gateways
A Media Gateway is a rack-mountable IP telephony chassis that allows Voice
over IP network processing and configuration of analog, IP, DCP, and
T1/E1 telephony connections. It controls data processing through the IP
Modules, and the Media Gateway Processor, which controls
the Ethernet ports, USB ports, telephony media modules, and some basic
call processing functions.
You administer the Media Gateway resources by using either the Cajun command
line interface or the Media Gateway command line interface. The Cajun
and Media Gateway processors each have their own IP address for administration
access.
S8300 Media Server
The S8300 Media Server is an internal communication controller that
is inserted into the Media Gateway. The S8300 comes loaded with the following
resources:
- Redhat 8.0 Linux operating system
- Web server software
- TFTP server software
- H.248 and H.323 protocol IP software
- Avaya Communication Manager (earlier known as MultiVantage)
software, which serves as the primary voice/data communications
application
When inserted into a Media Gateway, the S8300 serves
as a full-featured integrated data and phone communication system. The
S8300 has its own IP address for administration access.
Resources Shared by the INTUITY AUDIX System
Because it is coresident on the S8300, the INTUITY AUDIX system uses
many of the Media Gateway and Media Server resources for call processing,
data storage, and access and use of administrative tools.
Specifically, the INTUITY AUDIX systems use the following resources:
- The S8300 hard drive for data storage and retrieval
- The S8300 TFTP server for:
- License file downloads and updates
- Backup and restore of data
- Software updates and upgrades
- The IP address of the S8300 for remote administration access and
TCP/IP networking functions such as Digital Networking and Message Manager.
- The S8300 license file for feature activation
- The S8300 General Alarm Manager for alarm display
As a result, the administrator administers some functions
of the INTUITY AUDIX system by directly administering the Intuity AUDIX
application, while the administrator administers other functions of
the INTUITY AUDIX system by administering the S8300 platform.
IA 770 INTUITY AUDIX
Software
The INTUITY AUDIX system software is loaded directly onto the S8300
hard drive and consists of message core software for message recording,
storage, and retrieval.
INTUITY AUDIX also provides the following features:
- The subscriber telephone user interface (TUI) software
- The AUDIX administration command line interface
- INTUITY AUDIX Platform software, which enables the INTUITY AUDIX
system to use lower level functions and includes the following capabilities:
- Switch integration software
This software allows call control messages (timestamps, calling
party information, called party information, and message waiting
indicator control) to pass between the INTUITY AUDIX system and
the S8300 Communication Manager software.
- Virtual analog port software (CWY1 only)
This software manages the voice message processing and emulates
physical analog ports for sending and receiving voice messages.
- Event and alarm logging software
This software logs alarms and sends them to the S8300
Global Alarm Manager.
- Disk space management
This software manages the portion of the S8300 hard drive that is
allocated to the INTUITY AUDIX system.
Two optional networking packages:
IA 770 INTUITY AUDIX Hardware
Starting with Release 2.0 of IA 770 INTUITY AUDIX, new installations
make use of the H.323 protocol for all processes and communications.
Note:
If you are upgrading IA 770 from Release 1, you will use a
CWY1 board. This board connects directly to
the S8300 processor through the S8300 Time
Division Multiplexing (TDM) bus. Once installed, this board hosts
portions of the INTUITY AUDIX platform software. INTUITY AUDIX uses
this board to convert messages to the CELP format for archiving, convert text
to speech, and process touchtones. This configuration does not support
H.323.
Media Modules
Media modules are boards with specialized functions that can be plugged
into the Media Gateway as needed.
Other modules currently available with the S8300 Media Server can be
installed to handle INTUITY AUDIX call traffic, but none of these is
specifically required for INTUITY AUDIX:
- MM710 T1/E1 media module
- MM712 DCP media module
- MM760 Voice over IP media module
Ports
The S8300 has two USB ports. For the AUDIX Data
Acquisition Package (ADAP) to work with the INTUITY AUDIX system, one
USB port must have an external Hayes-compatible modem attached.
The S8300 has one serial port, which can be used for a direct connection
to a laptop or PC.
The S8300 has two Ethernet ports, which are normally used for remote
administration over the LAN from a PC and for INTUITY AUDIX features
that required TCP/IP network access.
Uninterruptible Power Supply
A separately purchased Avaya Backup Power Supply is available
to provide uninterrupted power to the Media Gateway and S8300 Media
Server. This uninterrupted power also applies to the INTUITY AUDIX system.
Terminals
You can administer the system through the use of a telnet session and
one of the following terminal emulations:
- Avaya 386
- Avaya 4410 (for PROCOMM PLUS 4410 or Terranova emulation)
- Avaya 513 (for Terranova emulation)
- Avaya 715
- Avaya 4425
- vt100
IA 770 INTUITY AUDIX Capacities
The INTUITY AUDIX system supports call traffic
that is generated by a maximum of 300 local and 60,000 to 70,000 remote
messaging subscribers. It supports up to 8 analog or H.323 voice channels and
up to 8 networking channels.
The system supports approximately 100 hours of message
storage for all users, collectively. The system supports
up to 100 INTUITY Message Manager clients with a maximum of 32 simultaneous
sessions. Text-to-speech sessions are limited to four.