A demarcation point defines the extent
of Avaya's responsibilities for a product. Beyond this point, the customer
is responsible for providing overall service. Generally, Avaya is responsible
for all Avaya-provided equipment.
Demarcation Point for LAN Connectivity
The demarcation point for the Avaya
INTUITY TCP/IP is the media server ethernet ports. The customer is responsible
for:
- The LAN cable
- The connector at the end
of the cable for connection to the media server
- LAN administration not performed
on the media server
- Maintaining the TCP/IP addresses
and administration on the media server after cutover, unless otherwise
specified by contract
- Providing the IP address,
subnet mask, and gateway information for administration on the media server
Avaya service technicians who are
dispatched for INTUITY AUDIX system installation are not responsible
for troubleshooting the customer's LAN.
