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If you are installing an IA 770 INTUITY AUDIX Messaging Application
with a new media server under the same work order, you should be using
the checklist for an Installation (with
a new media server).
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This section includes steps for the following processes:
Get the Planning Forms from the Project
Manager
You will need a lot of information prior to beginning an installation.
The project manager for the installation gives you planning forms that
provide this information. It primarily consists of IP addresses, subnet
mask addresses, logins, passwords, people to contact, the type of system,
and equipment you need to install.
If Necessary, Get the Serial Number of the
Media Gateway That Hosts the INTUITY AUDIX System
You need this number to upload a new license and authentication file
for the media server and/or INTUITY AUDIX system. The serial number of the
media gateway is written on a sticker that is attached to the back of the media gateway
chassis.
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Note: This task is
necessary only if the IA 770 INTUITY AUDIX system is an aftermarket
addition to the media server. In this case, the new license
file will contain INTUITY AUDIX permissions.
When you are installing a media server with an IA 770
INTUITY AUDIX system under the same work order, the license and
authentication files you install for the media server should already
contain INTUITY AUDIX permissions. |
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Note: If possible,
ask the customer or your project manager to check for the serial
number prior to going to the customer site for the installation. |
Complete the RFA Processes and Download
Communication Manager and/or IA770 INTUITY AUDIX Remote Field Update (RFU) Software
to Your Laptop
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Note: This task is
necessary only if the IA 770 INTUITY AUDIX system is an aftermarket
addition to the media server. In this case, the new license
file will contain INTUITY AUDIX permissions.
When you are installing a media server with an IA 770
INTUITY AUDIX system under the same work order, the license and
authentication files you install for the media server should already
contain INTUITY AUDIX permissions. |
See �Complete the RFA Processes and Download Communication Manager Update Software
to Your Laptop� in Chapter 5 of Installation
and Upgrades for the Avaya� G700 Media Gateway controlled by an Avaya�
S8300 Media Server or an Avaya� S8700 Media Server, 555-234-100. The RFA process retrieves a new license for the media server that contains
permissions for INTUITY AUDIX software.
Also, check your planning forms for the most recent IA770 INTUITY AUDIX
remote field updates (RFUs). Remote field update packages have the format
A<number>rf+<letter>.rpm
or C<number>rf+<letter>.rpm
(for example, C6037rf+a.rpm). You should download any INTUITY
AUDIX RFUs to your laptop the same way you download Communication Manager software.
The INTUITY AUDIX RFUs are available from the Software Download section
of the http://www.avaya.com/support website on the Internet.
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Note: It may not be
necessary to update the Communication Manager software. Check with your
project manager or check the version of existing software on the
media server. |
If Necessary, Configure Your Laptop to
Connect with the Media Server Services Port
See �Set up a Laptop for an S8300 Media Server Direct Ethernet Connection,
If Local� in Installation and Upgrades
for the Avaya� G700 Media Gateway controlled by an Avaya� S8300 Media
Server or an Avaya� S8700 Media Server, 555-234-100.
Log in to the Media Server Using
Telnet
- Connect your laptop to the services port
of the media server. Your laptop must already be configured
for this connection.
- Access the telnet program as follows:
- If you are not yet logged in, open a telnet program on your computer.
For example, on a Windows system, go to the Start menu and
select Run.
- Type telnet 192.11.13.6 to access the media server command prompt.
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Note: You must enter
the exact IP address 192.11.13.6. This is a special IP address
for the laptop/media server connection. |
- When the login prompt appears, log in as craft.
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Note: You must enter
the exact IP address 192.11.13.6. This is a special IP address
for the laptop/media server connection. |
- When prompted, enter the appropriate password.
- You are prompted to suppress alarm origination. Generally you should
accept the default value (yes).
- Enter your terminal type. Accept the default value vt100,
or enter the appropriate type for your computer. If your laptop uses
Windows 2000, use terminal type w2ktt and the w2ktt
terminal emulation escape keys.
- The telnet prompt appears. It may take the form <username@devicename>.
Log in to the Media Server Browser Interface
- Connect your laptop to the services port
of the media server. Your laptop must already be configured
for this connection.
- Open a browser (for example, Internet Explorer or Netscape), and
enter the URL http://192.11.13.6 to log
on as craft.
The system displays the Maintenance Web Pages main menu.
Prepare the Media Server for the Upgrade
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Note: This task is
necessary only if the IA 770 INTUITY AUDIX system is an aftermarket
addition to the media server. When you are installing a media server with an IA 770 INTUITY AUDIX system under the same work
order, the media server software files (.tar files) you installed for
the media server should contain INTUITY AUDIX software. |
See �Prepare for the Upgrade (S8300 as Primary Controller Only)� in Installation and Upgrades for the
Avaya� G700 Media Gateway controlled by an Avaya� S8300 Media Server
or an Avaya� S8700 Media Server, 555-234-100.
Upload and Install the License and Authentication
Files
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Note: This task
is necessary only if the IA 770 INTUITY AUDIX system is an aftermarket
addition to the media server. When you are installing
a media server with an IA 770 INTUITY AUDIX system under the same
work order, the license and authentication files you installed
for the media server should contain INTUITY AUDIX permissions. |
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Note: If previous
license and authentication files have been installed, you must
remove them from the media server FTP directory. |
See �Install the New License File, If Necessary� in
Installation and Upgrades for the Avaya� G700
Media Gateway controlled by an Avaya� S8300 Media Server or an Avaya�
S8700 Media Server, 555-234-100.
Check the License Mode
- On the Maintenance Web Pages main menu, click License
Files.
The system displays the View License Status
screen.
- Check that the CommunicaMgr License Mode field says Normal.
If Necessary, Load and Install the Most Recent
Media Server and Communication Manager Software and Complete the Media Server/Media Gateway Installation
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Note: This task
is necessary only if the IA 770 INTUITY AUDIX system is an aftermarket
addition to the media server or
you must perform a system recovery. When you are installing
a media server with an IA 770 INTUITY AUDIX system under the same
work order, the media server software files (.tar files) you installed
for the media server should contain INTUITY AUDIX software. |
See �Load New Software on the S8300� and �Install New Software on the
S8300� in Installation and Upgrades
for the Avaya� G700 Media Gateway controlled by an Avaya� S8300 Media
Server or an Avaya� S8700 Media Server, 555-234-100.
The most recent media server software (the most recent .tar file) includes
the most recent IA 770 INTUITY AUDIX software. However, once the
.tar file is loaded onto the media server,
you use the media server Install screens to install the media server software, but
you use the INTUITY AUDIX autoinstall command
to install IA 770 INTUITY AUDIX.
You may also need to load and install the most recent Communication Manager
software. This software is required in order to allow the media server to support
the IA 770 Intuity AUDIX system.
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Note: Be sure to check
to see if media server update software is necessary with the View Software
Version screen. |
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At the Reboot in Progress screen at the end of the software installation
process, the system does not tell you when the reboot is complete.
Do not click Continue
until you are sure the reboot is complete. Otherwise, the installation
will fail.
To know when the reboot is complete, open a DOS
window and ping the media server with the command ping
-t 192.11.13.6. |
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Be sure to make the upgrade permanent. This task ensures that
the media server continues to use the new software.
If yoiu fial to perform this task, the media server may
revert to old software when it reboots, and media server will lose its
translations.
1. From the Maintenance Web Pages main menu, click Make
Upgrade Permanent. Under Server Upgrades
2. Click Submit to make the upgrade
permanent. |
If Necessary, Upload RFUs and Additional Announcement
Sets
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Note: This task is
necessary only if the customer requests additional languages or
IA770 INTUITY AUDIX remote field updates are required. |
The language packages, also called announcement sets, allow system
users to hear voice prompts and system announcements in other languages.
The system is shipped from the factory with the following language packages
installed:
