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Home > Getting Started > Integration of INTUITY AUDIX System with a Communication Manager server >  Switch Integration Requirements

Switch Integration Requirements

Introduction

The IA 770 INTUITY AUDIX system uses information sent from the Communication Manager server to answer telephone calls and also sends information back to the Communication Manager server. Depending on the information received, the INTUITY AUDIX system plays a greeting, provides an automated attendant, permits a subscriber to retrieve messages, or directs unanswered incoming telephone calls to the correct mailbox.

 

Shared Processor of a Communication Manager server and INTUITY AUDIX

Earlier versions of INTUITY AUDIX ran on a separate PC connected to a switch. Now, the INTUITY AUDIX software is integrated with the Avaya Communication Manager software for the Avaya Communication Manager server.

 

AUDIX Hunt Group Still Necessary

The logic of voice ports, however, remains the same. This logic means that an INTUITY AUDIX hunt group must still be defined with 4 or 8 virtual voice ports and extension numbers. Other switch adminstration tasks that are associated with proper hunt group functions, such as creating COR, COS, and coverage paths, are also required. The Communication Manager server and INTUITY AUDIX software applications send control messages to each other by using the same shared Communication Manager server processor, and therefore, administration of a data link is not required.

 

International Switch Tone Parameters

The INTUITY AUDIX system supports many of the same country switch tone parameter sets established for the Communication Manager server. The countries for which country-specific parameters are established are as follows:

 

Brazil Japan
Canada Mexico
China South Korea
France United Kingdom
Germany United States
Italy  

 

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