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Home > Maintenance > Voice Equipment Diagnostics > Changing Voice Equipment State

Changing Voice Equipment State

Use the Change State of Voice Equipment page to change the state of the installed voice channels.

There are six possible states:

  • INSERV: The card or channel is in service and able to carry a transaction.
  • MANOOS: Manual-out-of-service. The card or channel has been taken out of service with a command issued by a user.
  • FOOS: Facility-out-of-service. The channel has been taken out of service by the system. This state occurs when the Communication Manager software has detected a port is out of service.
  • BROK: Broken. The card or channel did not pass the diagnostics and has been taken out of service by the system. A channel cannot be manually changed to broken. Only a diagnostics failure can put equipment into the broken state.
  • HWOOS: Hardware-out-of-service. The card or channel is out of service due to one or more of its dependencies being out of service, broken, or not physically plugged in.

The following table lists the valid state changes:

From To
manoos inserv
inserv manoos
foos manoos
hwoos manoos
broken manoos

To change the state of the installed voice equipment:

  1. Go to the Change State of Voice Equipment page.
     
  2. Complete the fields on this screen using the information provided in the table Field Definitions: Change State of Voice Equipment page.


        Selecting YES in the Change Immediately? field disconnects calls in progress. Do not select YES unless call traffic is extremely low. If you select NO, the cards or channels busy out when they are free of calls. Busying out cards and channels only when they are free of calls can take longer, but calls are not disconnected.

You must enter a value in the New State and Equipment fields to properly execute the change state procedure.

  1. Click Save to accept the page settings.

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