Changing Voice Equipment State

Use the Change State of Voice Equipment page to change the state of the installed voice channels.

There are six possible states:

• INSERV: The card or channel is in service and able to carry a transaction.
• MANOOS: Manual-out-of-service. The card or channel has been taken out of service with a command issued by a user.
• FOOS: Facility-out-of-service. The card or channel has been taken out of service by the system. This state occurs when the CWY1 card has failed or the MultiVantage software has detected a port is out of service.
• BROK: Broken. The card or channel did not pass the diagnostics and has been taken out of service by the system. A channel cannot be manually changed to broken. Only a diagnostics failure can put equipment into the broken state.
• HWOOS: Hardware-out-of-service. The card or channel is out of service due to one or more of its dependencies being out of service, broken, or not physically plugged in.

The following table lists the valid state changes:

From	To
manoos	inserv
inserv	manoos
foos	manoos
hwoos	manoos
broken	manoos

To change the state of the installed voice equipment:

1. Access the Messaging Administration main menu and select:

   Voice System Administration
       Voice Equipment Diagnostics
   	    Change State of Voice Equipment

   The system displays the Change State of Voice Equipment page.

2. Complete the fields on this screen using the information provided in the table Field Definitions: Change State of Voice Equipment page.

Selecting YES in the Change Immediately? field disconnects calls in progress. Do not select YES unless call traffic is extremely low. If you select NO, the cards or channels busy out when they are free of calls. Busying out cards and channels only when they are free of calls can take longer, but calls are not disconnected.

You must enter a value in the New State and Equipment fields to properly execute the change state procedure.

3. Click Save to accept the page settings.
4. Click Return to Main. You can also click Voice Equipment Diagnostics to open the Voice Equipment Diagnostics page.

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