Installation Requirements
Before you install the ADAP
software, check that your PC system consists of the following:
- An IBM-compatible PC with:
- A minimum of 640 KB of RAM
- A 3.5-inch 1.44-MB floppy disk drive
- One fixed disk (hard drive) with a minimum
of 40 MB of storage
- One Hayes-compatible modem, either internal or external
- MS-DOS
Note: If you have AUDIX Call Detail Recording
(CDR), see the AUDIX Call Detail Recording Package, 585-305-506, for
the CDR hardware requirements.
- A PC–compatible, parallel port printer
for printing text files.
Recommended Hardware Configurations
Your PC must be connected
to the voice mail system through one of the following configurations:
- (INTUITY AUDIX R1-5 or LX only) Directly, with
a Group 311 RS-232 cable that is connected from your PC to a Group
350 null modem cable, which in turn is connected to:
- Either Port A on the INTUITY AUDIX system
or the local administration terminal (LAT) connector on the back
of the AUDIX system
- An RS-232 cable that cannot exceed 50 feet
- Through a switch that uses a Hayes-compatible
modem
- Through a switch that uses Modular Processor
Data Module (MPDM)
- (IA770 INTUITY AUDIX) A PC with a Hayes-compatible
RS-232 modem that is connected to a COM port or USB port. The modem
is then connected either to the public or private telephone network.
See the IA 770 ADAP Hardware Configuration.
Likewise, the S8300 must also have a Hayes-compatible RS-232 modem
connected to a USB port. The modem is then connected to either the
public or private telephone network, normally through a port on
an MM711Analog Media Module. Administer the analog port for the
modem as a 2500 phone set. See the IA 770
ADAP Hardware Configuration.
ADAP Directory Structure
When you install the ADAP
software for INTUITY AUDIX, the default directory that is used by the
ADAP setup software is INT_ADAP, unless the ADAPROOT environment
variable is set otherwise. After installation is complete, these directories
contain the appropriate ADAP software. Since both directories contain
programs with the same names, the PATH environment variable indicates
which of the two directories is to be used when you execute the
ADAP software.
You must create the machine directories (<machine1>,
<machine2>, and so on) that will contain the data that
you retrieve from each voice mail machine by using ADAP. If you are
working with more than one voice mail machine, you need to create a
directory that corresponds to each machine.
ADAP Diskette Contents
Each diskette contains a
readme file that lists the ADAP files and directories that are
contained on that diskette. To display the contents of the readme
file, insert the diskette into drive A and type a:readme at the
DOS prompt. (If you use a drive other than A, enter the letter of that
drive instead.)
The ADAP software is contained on the 3-1/2-inch
diskettes.
ADAP Installation (for PCs that
do not run Windows NT4 or Windows 2000)
Installation procedures are
the same whether you are installing ADAP for the first time or upgrading
from an earlier version of the ADAP software.
Install ADAP Software
To install ADAP, you need to do the following:
- Insert the AUDIX Administration and Data Acquisition Software, Disk
1 into your floppy drive. (If you use a diskette drive other than
drive A, enter the letter for that drive instead.)
- Open a DOS window from your desktop. If there is no DOS menu item,
do the following:
- Click the Start button on your desktop.
The system displays the Start menu.
The system displays the Run dialog box.
- Type cmd or command
and press Enter.
The system displays the DOS window.
- At the DOS prompt, type a: to switch
to the floppy drive and press Enter.
The system displays the a: prompt.
- Type setup and press Enter.
The Setup For AUDIX PC Software menu is displayed.
- Press a to select Install ADAP Command
Line Software.
The Install ADAP Command Line Software screen
is displayed.
- Press i to select Install.
Messages that describe installation progress
are displayed. When installation of the disk is finished, if there
are more disks to be instaledl you are prompted to insert the next
disk. Each disk takes about a minute to install.
- Insert the next disk and press any key to continue.
- Repeat Step 7 for each disk that is requested
by the Setup program.
When installation is finished, an Installation
Complete message is displayed.
- Press any key to continue.
NOTE: ADAP software is installed
by default to C:\PCIFCE or C:\INT_ADAP.
If you want to install the software on a different subdirectory
or drive, insert the following environment variable definition
in your autoexec.bat file and reboot your PC:
SET ADAPROOT=<drive>:\<directory>
(where <drive> is the drive letter and
<directory> is the directory path name) |
Check config.sys and autoexec.bat
Files
The installation automatically
modifies data in the config.sys and autoexec.bat files. Complete the
following steps to ensure that these changes were made:
- At the DOS prompt, type config.sys to
display the contents of the config.sys file.
- Check for the rs232 device line:
device=c:\pcifce\ex_rs232.bin
This line identifies the device driver for
communicating with the voice mail system. If this line is not present,
use your text editor to add it to the file. (If you changed the
ADAP software subdirectory to a name other than PCIFCE or INT_ADAP,
the name you changed it to is displayed in the file.)
- Check for the following device line, which tells
ADAP how to write things to the screen:
device=c:\dos\ansi.sys
- At the DOS prompt, type autoexec.bat
to display the contents of the autoexec.bat file.
- Check for the line that begins with PATH=
and validate the following:
c:\pcifce or c:\int_adap
- If the above entries are not included in your
autoexec.bat file, use your text editor to add them to the file.
- If you made any changes in the previous steps,
reboot your system.
ADAP Installation on Windows
NT4 or Windows 2000
This section provides instructions
for installing and configuring the ADAP software onto a Windows PC with
Windows NT4 or Windows 2000 operating systems. These instructions are
generally applicable to any of the MS operating systems that employ
Program Information Files (also known as PIFs).
Installation
- Use Windows Notepad to edit your C:\config.sys file. Add the following
line:
device
= c:\winnt\system32\ansi.sys
- Save the changes to the config.sys file.
- Insert the ADAP distribution diskette into your floppy disk drive.
Navigate and read the README file for instructions.
- Open a DOS window to use the DOS command line.
- If you cannot find a menu for a DOS session, click the Start
menu and select Run.
Type cmd
in the dialog box and then press Enter.
A DOS window is displayed.
- Type
a: to switch to the floppy disk drive or type in whatever letter
represents the floppy disk drive on the computer.
- Press Enter.
- Type setup
and then press Enter.
You are now inside ADAP's installation program. The default installation
places programs into the C:\INT_ADAP
directory.
- Enter your floppy disk drive letter name or press Enter to
default to drive a:.
The Setup For AUDIX PC Software menu is displayed.
- Press a
to select Install ADAP Command Line Software.
The Install ADAP Command Line Software screen is displayed.
- Press i
to select Install.
Messages that describe installation progress are displayed. When installation
of the disk is finished, if there are more disks to be installed,
you are prompted to insert the next disk. Each disk takes about a
minute to install.
- Insert the next disk and press any key to continue.
- Repeat Step 11 for each disk that is requested by the Setup program.
When installation is finished, an Installation Complete message is
displayed.
- Press any key to continue.
The Setup for AUDIX PC Software menu is displayed.
- Type q
to quit the program and then close the DOS window.
Create New config.sys
and autoexec.bat files
- You can use the Windows Notepad applet to create a file named AUTOEXEC.BAT
and insert the following environment variable definitions:
set
PATH=%PATH%;C:\INT_ADAP
set
ADAPROOT=C:\INT_ADAP
- Save your AUTOEXEC.BAT file in the C:\INT_ADAP directory.
- Create a file named CONFIG.SYS and insert the following:
device
= C:\WINNT\system32\ansi.sys
device
= C:\INT_ADAP\ex_rs232.bin
- Save your CONFIG.SYS file in the C:\INT_ADAP directory.
- Use the Search or Find feature to locate an existing
PIF file. Search for *.PIF files on the local C: hard disk.
The files must be smaller that 100 KB. For Windows 2000, the files
are generally located in C:\WINNT\PIF, which is probably in a hidden
folder.
- Select an existing PIF file, create a copy of it, and place the
copy on your desktop.
The copied MS-DOS PIF file becomes a shortcut on your desktop.
- On your desktop, select and right-click the copy of your PIF file
and select the Rename option.
- Rename the copied PIF as ADAP.
- Select and right-click the new ADAP shortcut and select the Properties
option.
The ADAP Properties dialog box is displayed.
- Select the General tab and change the name to ADAP if ADAP does
not already appear.
- Select the Program tab and enter the following in the fields:
In the first line: ADAP
Cmd line: C:\WINNT\system32\CMD.EXE
Working: C:\INT_ADAP
Shortcut key: None
Run: Normal
Window
- Select the Close on exit check box.
- Click the Advanced or Windows NT button.
The Windows PIF Settings dialog box is displayed.
- Enter the following in the Windows PIF Settings dialog box:
Autoexec filename: C:\INT_ADAP\autoexec.bat
Config filename:
C:\INT_ADAP\CONFIG.SYS
- Click OK
twice to close the dialog boxes.
- Reboot your system to activate the changes.
