Interpreting Ringer Tones
As you become more familiar with your IP Telephone, you will recognize the various tones you hear in response to an incoming call or while using the handset.
The chart below provides an overview of the tones you hear; check with your System Administrator to verify if the descriptions are accurate for your system.
Ringing Tones accompany an incoming call. Feedback Tones are those which you hear through the handset (receiver), headset or speaker.
Ringing (Incoming) Tones
Meaning 1 Ring -------- Call from another extension. 2 Rings ------- ------- Call from outside or the System Administrator. 3 Rings ------ ------ ------ Priority call from another extension, or from an Automatic Callback call you placed. Half Ring (ring-ping) --- A call is being redirected from your phone to another because Send All Calls or Call Forwarding All Calls is active. Feedback (Handset) Tones Meaning Busy --- --- --- Low-pitched, rapid tone (repeated 60 times per minute), signifying the number dialed is in use. Call Waiting Ringback ---_ A ringback tone with lower-pitched signal at the end; indicates the extension called is busy and the called party has been given a call waiting tone. If you hear this tone, you may want to activate Automatic Callback. Confirmation -- -- -- Three short tone bursts; indicates a feature activation or cancellation has been accepted. Coverage - One short tone burst; indicates your call will be sent to another extension to be answered by a covering user. Dial --------- Continuous tone indicating dialing can begin. Intercept/Time-out -_-_-_- Alternating high and low tone indicating either a dialing error, denial of a requested service or failure to dial within a preset interval (usually 10 seconds) after lifting the handset or dialing the previous digit Recall Dial - - - ----------- Three shorts tone bursts followed by a steady dial tone to indicate a feature request has been accepted and dialing can start. Reorder -- -- -- -- -- -- Fast busy tone repeated every half-second to indicate all phone trunk lines are busy. Ringback ---- ---- ---- ---- Low-pitched tone repeated 15 times a minute to indicate the number dialed is ringing.
