Priority Calling
The Priority Calling feature lets you place an internal call with a distinctive ring (usually a 3-burst ring) to indicate your call needs immediate attention.
To place a priority call
- Press
, then press the softkey below PCall,
or
If your System Administrator has programmed one of the Line/Feature buttons to represent Priority Calling, press that button,
or,
Dial the Priority Calling Access Code.
- Dial the extension and wait for the person to answer.
The extension called receives three ring tones and the message "Priority" displays.
- If your call is not answered you can redirect it to a person on coverage by pressing the Line/Feature button your System Administrator has designated as the Go to Cover button while the phone is ringing.
To change a regular call into a priority call (when you hear a call waiting ringback tone)
When you hear the ringback tone indicating the phone is in use, stay on the line and follow the steps above for placing a priority call using the Menu and appropriate softkey, or by pressing the designated Line/Feature button; note that you cannot use an access code after dialing an extension. If you still receive a call waiting ringback tone, hang up and place the priority call again in a few minutes.
