Installing the JRE and the Java plug-in

Installing on a Windows-based computer

If you attempt to open the CNA Web interface without the correct version of the Java Plug-in, the CNA system presents you with one of two methods to obtain the plug-in, depending on which browser you are using.

The system displays a Security Warning dialog box that asks you if you want to install and run the Sun Java installation program.

1. Click Yes to start the installation program and install the JRE and the plug-in.
2. When the installation is complete, the CNA applet runs automatically.

Important: Internet Explorer requires that you enter a forward slash (/) at the end of the CNA system address or host name in the browser location bar. If you do not enter the slash (/) the browser does not complete the display of the Web page after you install the plug-in. Your entry in the location bar should look like this: http://Avaya_CNA/.

The system displays an Avaya page in your browser with a Click here prompt inside a rectangle.

1. Click anywhere in the rectangle to open a Netscape dialog box that tells you that you need the plug-in.

NOTE: If you use Windows XP, then you need Administrator access. Without Administrator access, you do not see the dialogs boxes that requests the plug-in.

2. When you click the Get the Plug-in button, the system opens a second browser window that displays the plug-in installation page.
3. To copy the installation executable from the CNA system to your local hard disk drive or network directory, click Download.
4. When you click Download, the system displays a standard Windows Save As dialog box. The dialog box displays the JRE 1.5 installation program, jre-1_5_0-win.exe, in the filename field.
5. Select a location on your local system where you want to copy the executable file. This file is a temporary file that you can delete once the installation is complete.
6. When the file is copied to your destination, close the Save As dialog, open Windows Explorer, locate the file that you just downloaded (j2re-1_5_0-win.exe) and double click the file. Or, enter the file name and the path in the Run dialog box, which you can invoked from the Start menu.
7. Follow the instructions and prompts in the installation dialog boxes to install the JRE and Java Plug-in.
8. When the installation is complete, you delete the j2re-1_5_0-win.exe file from your local hard disk drive or network directory.
9. To start the CNA applet, close the Netscape window that displays the plug-in installation links. The Netscape window where you started now displays a prompt that tells you to click inside the central rectangle. This action starts the CNA applet.