Logging in

Before using the application, you must first enter a valid CNA user ID and password in the Java authentication window.

1. Enter the CNA user name.
2. Enter the CNA user password.
3. Click OK to enter the application.

When a valid CNA user ID and password are authenticated, the authentication type is identified. The types are Local, RADIUS, or TACACS+ depending on your CNA configuration.

The application window displays to following links:

• Launch--The launch link opens the CNA user interface window. This link is displayed when the application is not running.
• Running-- The running link brings the control panel to the foreground. This link displayed when the application is running.
• Support--The support link opens the Support page of the Avaya Web site. Prior to using the page, you must enter an Avaya customer support user ID and password. For how to obtain a customer support user IDs, see CNA documentation library in the Overview.

NOTE: The CNA application window must remain open for the duration of your CNA session. You cannot use this window for any other purpose, but you can minimized this window.