DEFINITY Made Easy Tools
Issue 3, December 2001

Links

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Links

Public link (from the internet)

• Avaya Support Centre, the public Avaya support website. Technical support is available from the ONLINE SUPPORT option at this web site at any time, as often as customers need it. It provides online support for basic and intermediate troubleshooting and administrative tasks. It is self-paced with step-by-step instructions, and it meets the customer's need for quick resolution.


• Online documentation, including all DEFINITY R10 documents

Technician links

• Minimum Usable Vintages and Stockable Vintages PDF file (COMPAS 42751).


• G3FS: DEFINITY G3 Field Support provides debugging tools, patch information, field trial status, and more, including


• Software Release Information, which allows you to see the release map, MRs, patches, translation compatibility, field trial status, and the Acrobat PDF version of the release letters for DEFINITY loads G3V4 and later.


• Avaya Technical Service Center provides TSC news, information, procedures, product documentation, product information, QPPCNs, and technical information.


• Technician Workbench Home Page provides a starting point for technicians' needs.


• Automatic Registration Tool (ART) performs product registrations and related procedures automatically.


• IntraWorks Technical & Competitive Info provides product and technical support links, including links to the TSO, QPPCNs, and the Connectivity Guide.


• Product Performance Resource Database provides assistance in troubleshooting based on Maintenance Object, error code, alarm conditions, and more.


• IT Central provides employee connectivity and desktop support.

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Copyright� 2001 Avaya Inc.

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