Working with Prompts > About Prompts in Dialog Designer > Prompt Controls > About Conditions in Prompts
	About Conditions in Prompts

To vary or change a prompt, depending on the situation, Condition items can be used to accomplish this within a single prompt.

For example, suppose the application that you are creating plays a different greeting to the caller based on business hours. The built-in time and date variables can be used to return the current day and time.

Use an If item to test whether the call is coming into the system during business hours or otherwise. If the call is coming in during business hours, Dialog Designer plays the prompt on that branch of the condition tree. Otherwise, Dialog Designer plays the default prompt. Nested If-Else conditions can also be used, if needed.

For more information about using Condition items in prompts, see:

• If

• Else

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