Adding an ASR Language

Language and Localization Considerations > Administering Automated Speech Recognition (ASR) Languages > Adding an ASR Language

	Adding an ASR Language

When you add an ASR language to Dialog Designer, you must ensure that the language exists on the ASR server, or you might get unpredictable results with ASR requests.

To add an ASR language:

From the Window menu, select Preferences.

Dialog Designer displays the Preferences dialog box.

In the navigation (left) pane of the Preferences dialog box, expand the Avaya Dialog Designer entry, and then select Languages.

The right pane of the Preferences dialog box displays the Languages options.

In the Automated Speech Recognition box, click Add.

Dialog Designer displays the Add Automated Speech Recognition (ASR) Language dialog box.

In the field, enter the code for the ASR language to add.

This code must be of the format ll-cc, where ll represents a two-character language code, and cc represents a two-character country code. For example, the code for U.S. English is en-us, and the code for UK English is en-uk.

Note:

This language code must match exactly the ASR language code of a language that you know is installed on the ASR server, or the system cannot process ASR requests that use this language.

For a complete list of the two-letter country codes supported by the International Organization for Standardization (ISO 3166), see the ISO Web site countries list.

For a complete list of the two-letter language codes supported by the ISO (ISO 639), see the ISO Web site languages list.

Click OK. Dialog Designer adds the new ASR language to the list of ASR languages.

In the Preferences dialog box, click OK.