Blind Call (CTI)

Nodes and Palette Options > Detailed Palette Option Descriptions > Blind Call (CTI)

	Blind Call (CTI)

Type

CTI connector item

Available From

Data Node (CTI section)

Purpose

Used to transfer the caller to a destination number without knowing the call results. If the transfer fails, the call is lost and the application cannot retrieving it.

Behavior

When this node is invoked, the caller is put on hold, then the number to dial out is attempted. The call will be transferred to the destination automatically in all cases except call failure where the switch will not allow the transfer. In the case of failure, the call is dropped. If successful and UUI data has been indicated, it will be sent to the destination.

Note:

It is recommended to use a Try/Catch around the operation to capture catastrophic errors. In all cases, the call is terminated if it fails because it is a blind call.

Properties

Name - Unique name of the node. Will be used to create a call info variable that holds call information about the newly dialed call.

Caller Call Info Variable - Call info variable that represents the current caller. Typically, this is the cticallinfo variable.

Dial Number Variable/Field - Variable and field used to hold the number to dial.

UUI Variable/Field - Variable and field used to hold the UUI information that is passed in with the new call. UUI is user to user information and allows you to pass up to 96 bytes of character data.