Installing CTIC

The CTIConnector should be manually deployed to your production system if you have an application referencing the CTIC.

The necessary files can be found in

eclipse\plugins\com.avaya.sce.cti.ui\data

cticonnector.war

cticonnector.ear

In addition, the following installation steps are required:

• For Tomcat:

• Copy the cticonnector.war to your webapps.

• When you restart Tomcat, it will expand and deploy for you.

• For Websphere:

• Use the cticonnector.ear file and deploy it using the Websphere Admin Console.

• For WebLogic:

• Use the cticonnector.ear (preferred) or .war file and deploy it using the WebLogic Administrative Console.

Once the CTIC is deployed, you will need to configure it using the Dialog Designer Runtime Admin Configuration. See Configuring the Dialog Designer Admin (ddadmin) Web Application.

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