Speech Recognition

Grammar Compatibility

Select the type of ASR server engine to target ASR grammars. Options are:

• Loquendo

• IBM - Grammars are optimized to work with IBM WebSphere or WebSphere Express ASR engines.

• Nuance 9.0 (Quantum) - Grammars are optimized to work with Nuance 9.0.

• Nuance OSR - Grammars are optimized to work with Nuance OpenSpeech Recognition products (including Quantum).

• SRGS-Literals - (Default) Grammars conform to the SRGS Version 1.0 standard.

• SRGS-SISR - Grammars are generated in the SRGS format with SISR per the standards and do not take into account any vendor specific nuances.

Note: Nuance 9.0 (Quantum) and Nuance OSR use the same format.

Dialog Designer, by default, creates grammars to support all ASR engines. The grammars used at run-time is based on what is selected in this field, and ultimately the value of the following variable in the web.xml file: runtime-asr.

Grammar Caching

Select the grammar caching option to use. Options are:

• none - No grammar caching is permitted for this application.

• default - The application uses the IVR system's default setting for grammar caching.

DTMF Compatibility

DTMF grammar option to use. Options are:

• native - Generates the DTMF grammars in the ASR engine's Native format as specified in the Grammar Compatibility. This also requires that on the Voice Portal platform you enable the application for remote DTMF processing (under advanced options). The ASR engine then handles DTMF grammar processing. This option is for Voice Portal only.

• local SRGS-Literals - This is the default option. Grammars are generated in SRGS literal format and are processed by the Voice Browser. You can use this option for Desktop, IR, and Voice Portal 4.1 and earlier.

• local SRGS-SISR - If you select this option, grammars are generated with SISR tags and processed locally by the Voice Browser. You can use this option for Voice Portal 5.0 and later.

Text-to-Speech

Enable Speech Synthesis Markup Language (SSML) generation in project prompts

Select this check box to enable SSML markers to work in prompts. To disable SSML markers, clear this check box.

If selected, when the Avaya Application Simulator is generating the TTS content, it also generates the SSML data to help with the rendering of that content (even in simulation mode during testing). The Microsoft TTS engine used by Dialog Designer, however, is not capable of generating or using SSML data, so it is not apparent during testing that it is being generated.