This topic provides the following information on ELA maintenance:
Checking
the Administrator's Log
The system warns you of potential
administrative problems with ELA by displaying a minor and warning message
(Alarms: w or Alarms: m)
when it logs an administration event. Check the status line (at the
top of the AUDIX Administration screen) at least once a day.
Check for ELA-specific events on
a regular basis to monitor ELA performance. To view ELA-specific log
entries:
- Start at the Administration
main menu and select:
Logs
Administrator's Log
The system displays the
Administrator's Log page.
- Specify the starting
date and time.
- Select EL
in the
Application: field.
- Click Save
to display the alarm entries.
- Examine the displayed
entries. See The Administrator's Log
for a list of events and alarms, and associated repair procedures.
- Take any necessary
corrective action.
- Click Return
to Main.
Checking
the Delivery Failure Log
The delivery failure log contains
entries for all failed deliveries, along with descriptive data regarding
the cause for the failure and other information. Check this log to monitor
ELA and system performance and if a subscriber complains that messages
are not being delivered.
To view the delivery failure log:
- Start at the Administration
main menu and select:
Feature Administration
Enhanced-List Application
Display the Enhanced-List Delivery Failure Log
The system displays the
Enhanced-List Delivery Failure Log page.
- Print a copy of
the log to the system printer, if you have a printer available.
- Click Back
to return to the Administer the Enhanced-List Application page.
