Changing Voice Equipment State

Use the Change State of Voice Equipment page to change the state of the installed voice channels.

There are six possible states:

• INSERV: The card or channel is in service and able to carry a transaction.
• MANOOS: Manual-out-of-service. The card or channel has been taken out of service with a command issued by a user.
• FOOS: Facility-out-of-service. The card or channel has been taken out of service by the system. This state occurs when an attempt is made to put a card or channel in service when either the T/R does not have loop current or the T1 does not detect the far end.
• BROK: Broken. The card or channel did not pass the diagnostics and has been taken out of service by the system. A channel cannot be manually changed to broken. Only a diagnostics failure can put equipment into the broken state.
• HWOOS: Hardware-out-of-service. The card or channel is out of service due to one or more of its dependencies being out of service, broken, or not physically plugged in.
• NETWOOS: Network-out-of-service. Either a B-channel or the 24-B channel card is out of service, while the D-channel is in service or a D-channel is out of service.

To change the state of the installed voice equipment:

1. Start at the Administration main menu and select:

Voice System Administration
    Voice Equipment Diagnostics
	    Change State of Voice Equipment

The system displays the Change State of Voice Equipment page.

2. Complete the fields on the page. For more information, click the field names or Help on the web-based administration page.

   Caution:
   Selecting YES in the Change Immediately? field disconnects calls in progress. Do not select YES unless call traffic is extremely low. If you select NO, the cards or channels busy out when they are free of calls. Busying out cards and channels only when they are free of calls can take longer, but calls are not disconnected.

   You must enter a value in the New State and Equipment fields to properly execute the change state procedure.

3. Click Save to accept the page settings.
4. Click Return to Main. You can also click Voice Equipment Diagnostics to open the Voice Equipment Diagnostics page.

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