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Home > Administration > Automated Attendants and Bulletin Boards > Auto-Attendant Routing Business Schedules Screen

Auto-Attendant Routing Business Schedules Screen

Table: Field Definitions: Auto-Attendant Routing Business Schedule Screen
Field Name
Valid Input
Description/Procedure
Business Schedule number:
1- to 8- alphanumeric characters
Default: bus#
OPTIONAL: Type a new schedule name, if the default name for the schedule does not seem descriptive enough.
Follow Switch Night Service Status?
y = yes
n = no
This field appears only if your switch is a MERLIN LEGEND.
Enter n to have night service hours determined by the business schedule. Enter y to have night service hours determined by the Night Service status of the switch.
NOTE: Before you enter y, you must tab through the hour:minute fields and clear all of them using F4 (ClearFld).
Days of Week:
Display only
Starting with Monday, the weekdays are listed in this display-only column.
Day Service Hours,
Start Time:
End Time:
24-hour clock time in the format hh:mm
Type in the time at which daytime operation of a telephone should begin in the Start Time: field.
Type in the time at which daytime operation of a telephone should end in the End Time: field.
(AM starts at 00:00, midnight. PM times are 12:00 – 23:59.)
Hours outside of this range are considered to be night service hours.
Alternate Service Hours,
Start Time:
End Time:
24-hour clock time in the format hh:mm
Type in the time at which alternate service should begin in the Start Time: field.
Type in the time at which alternate service should end in the End Time: field.
(AM starts at 00:00, midnight. PM times are 12:00 – 23:59.)
Alternate service hours indicates times that may be considered an exception to normal day service (lunch time, for example). An alternate service period must either fall entirely inside or entirely outside of day service hours.

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