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Auto-Attendant Routing Holiday Schedules Screen


 
Table: Field Definitions: Auto-Attendant Routing Holiday Schedule Screen
Field Name
Valid Input
Description/Procedure
Holiday Schedule number:
1 to 8 alphanumeric characters
Type a new schedule name, if the default name does not seem descriptive enough.
Holiday Name
1 to 18 alphanumeric characters
OPTIONAL: The name of the holiday. This field is for your convenience and is not used by the system.
Date
Month and day in the format mm/dd
The date the system forwards the affected incoming call to a mailbox.
Mailbox
Any existing mailbox extension
OPTIONAL: The mailbox extension of the automated attendant to be used for this holiday. This can be a specific reference or a general one, for example, you can make separate extensions for such holidays as New Year's Day and Independence Day, or you can route to one extension for all holidays. If you choose separate extensions, be sure to record each greeting as described in Step 3: Recording Greetings for the Automated Attendant Menu.
Holidays with no mailbox extension are ignored by the call routing function.

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