ELA is a powerful messaging tool that
can distribute large quantities of messages. Review the following considerations
to ensure effective implementation and use of ELA:
What You Need Before You Begin
Before you begin to implement ELA on the INTUITY system,
you must have the following information available:
- An available Class of Service (COS) number. This
COS number is used by ELA for list mailboxes and the shadow mailbox. If
possible, COS 8 is recommended.
- A community ID for the shadow mailbox. Ideally, the
shadow mailbox, as well as the shadow mailboxes of other networked machines,
is the only occupant of the selected community. If possible, community
11 is recommended.
- A community ID for the ELA list mailboxes. All of
the list mailboxes need to reside in the same community. This community
cannot be the same number as the shadow mailbox community. If possible,
community 10 is recommended.
- A range of extensions to place list mailboxes.
You do not need this to set up ELA but you will need to provide extensions
for the list mailboxes when you begin creating lists.
Administering the INTUITY System
for ELA
The tasks involved with administering
the INTUITY system for ELA are listed below and described in detail in Administering
INTUITY AUDIX for ELA. The following steps are required to administer
the ELA trusted server and functionality for INTUITY AUDIX:
- Increase the number of mailing lists that INTUITY AUDIX allows on
the system.
- Define an ELA Class of Service.
- Set up ELA and shadow mailbox Community IDs.
- Create a shadow mailbox.
- Administer TCP/IP LAN connectivity if it is
not already administered.
Administering ELA for INTUITY
AUDIX
The tasks involved with administering
ELA for INTUITY AUDIX are listed below and described in detail in Administering
ELA for INTUITY AUDIX. To make ELA fully functional, you must:
- Configure ELA.
- Create enhanced lists.
- Add members to enhanced lists.
- Record a name for the enhanced lists (optional).
- Test the enhanced list setup.
Scheduling ELA Message Delivery
It is recommended that you schedule
delivery for large enhanced lists during off-peak hours. This is because
during peak traffic hours, your system processes other subscriber-generated
messages. ELA intentionally slows delivery of messages to large enhanced
lists during peak traffic so your system can continue to process these other
messages.
Local Area Networks
If your configuration includes a local
area network, involve your PC/LAN administrators in the ELA implementation
to ensure that INTUITY AUDIX and the network are not adversely affected.
The amount of traffic on your LAN from ELA messages could increase if ELA
sends messages for delivery to email or Message Manager recipients or to
TCP/IP-networked remote machines. If none of these are valid for your site,
ELA will not cause any increase in LAN traffic.
Remote Messages
If your site is networked, estimate
the increase in the amount of remote traffic by determining the percentage
of current traffic that is remote and by calculating the number of messages
per minute that percentage represents. When ELA is actively sending messages,
add that number of messages to the traffic estimate for remote message delivery.
Port Usage
Voice port usage increases as recipients
retrieve messages sent by ELA. Plan for the increase with Professional Services
when you purchase ELA. After installation, monitor your system to determine
if your Grade of Service (GOS) falls below acceptable levels. If that happens
frequently, particularly during the peak busy hour, contact your account
representative to purchase more ports.
Shadow Mailbox
The shadow mailbox is a special mailbox
that ELA uses to distribute messages. The use of a shadow mailbox prevents
replies to ELA-delivered messages from being sent back to the entire enhanced
list. However, you can administer enhanced lists so that recipients can
reply to the person who originally sent the message. The shadow mailbox
must belong to a community that cannot receive messages.
