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Home > Administration > Administering ELA > Recording Names for Enhanced-Lists

Recording Names for Enhanced-Lists

Once you establish an enhanced-list, it is a good idea to record a name for the list. That way, subscribers hear a meaningful name for the list when they use the telephone user interface to address a message to an enhanced-list mailbox for distribution. However, you need to record the name during an administrative recording session.

To record a name for an enhanced-list:

  1. From a touchtone telephone, log in as an administrator.
  2. Press 9.
  3. The system prompts with "To record names, press 4."


     

    Note: If you get an error message, open the Class of Service screen (for a standard COS) or the Subscriber screen (for a custom COS) for the administrator's extension and change the Announcement Control? field to y. Then start again.

  4. Press 4.
  5. The system prompts with "Please enter the extension and pound sign."

  6. Enter the extension for the enhanced-list mailbox.
  7. The system prompts with "When finished recording, press pound to approve or 1 to edit your message. Record at the tone."

  8. After the tone, speak the name of the list.
  9. Press #.
  10. Repeat Step 4 through Step 6 to record additional names.

  11.  


    Record a name for the Shadow mailbox by using the same procedure as above. Use a name such as"Mailing list—Do not reply." That way, anyone who inadvertently enters the Shadow mailbox extension does not try to send a message to it or to reply to a message from it.

  12. Press *R to return to the main menu.

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