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Home > Getting Started > Installation > Initial System Administration

Initial System Administration

This section assumes that you have successfully completed the software installation or upgrade process.

Accessing the system

Once the software is installed, you can access the system administration in either of two ways:

  • From the console
  • From any computer that has LAN access and a browser

Log in to the system from the console

  1. At the console, log in as craft (or sa if you are the system administrator) with the default password.
  2. As soon as you log in, the system displays the browser with the Messaging Administration main menu.

    If you have logged in as TSC, rather than craft or sa, type webadmin and press Enter to display the administration pages.

Access the administration pages from a remote machine

  1. From a separate system, use your favorite browser and enter the address: http://hostname.dr.avaya.com where hostname is the name of the INTUITY machine.
  2. Use the craft login (or sa if you are the system administrator) with the default password.
  3. If you do not see the login page that asks for Login and Password, then make sure you have properly typed in the machine name.

As soon as you log in, the system displays the Messaging Administration main menu in your browser.

Administering Basic Channel and Number Settings

Many of the settings in this system come from switch integration configuration notes or from the switch integration worksheet. Start at the administration login page and log in as craft.

Call Transfer Administration

  1. From the Messaging Administration main menu, select Allowed Number Addition.
  1. Enter the From and To settings, as specified by the customer and as described in the system online help.
  2. Click Save.

    The system displays a confirmation message.

Voice Equipment Administration with Switch Integration

  1. From the Messaging Administration main menu, select Assign PBX Ext/Chans.
  1. Make the following field settings, as specified by the customer and as shown on the example screen.


    2. Field Setting
    Starting PBX Extension enter the phone number for the first channel
    Starting Channel Number 0 - start at channel 0
    Ending Channel Number 3 - enter the last channel number (on a 4-port system the number is 3, on an 8-port system the number is 7, on a 12-port system the number is 11)

  2. Click Save.

    The system displays a confirmation message.
  3. From Messaging Administration main menu, select Assign Services/Chans.
  1. Make the following field settings, as shown on the example screen.

    Field Setting
    Channel Numbers all
    Service Name *DNIS_SVC

  2. Click Save.

    The system displays a confirmation message.
  3. From the Messaging Administration main menu, select Assign Number Services.
  1. Make the following field settings, as shown on the example screen.

    Field Setting
    Called Numbers any to - the field after the "to" is blank
    Calling Numbers any to - the field after the "to" is blank
    Service Name AUDIX

  2. Click Save.

    The system displays a confirmation message.
  3. From the Messaging Administration main menu, select Change State.
  1. Make the following field settings, as shown on the example screen.

    Field Setting
    New State inserv
    Equipment card
    Equipment Number all
    Change Immediately? Yes

  2. Click Save.

    The system displays a confirmation message.

  3. From the Messaging Administration main menu, select Display.
  1. Verify that you have all of the information that you entered and that the state of the voice card is Inserv.
  2. If the state of the voice card is FOOS rather than Inserv, perform the following steps:
    1. From the Messaging Administration main menu, select Display.
    2. Look for any channels in the state of FOOS. If there are none, continue onto the next section.
    3. If there are channels in the state of FOOS, go to Diagnose.
    4. Complete the Diagnostics page:

      Field Setting
      Equipment to Diagnose card
      Equipment Number all
      Immediate Diagnosis? yes

    5. Click Diagnose.
    6. Wait a few minutes while the system fixes any of the FOOS channels.
    7. Click Back, then click Display. All channels should now be Inserv. If one or more channels remain as FOOS, there is a phone line problem.

Administering Message Core

Installation worksheets or customer input may be required for many of the Message Core settings.

Overview

To access the Messaging Administration screens:

  1. From the Messaging Administration main menu, select Messaging.

The system displays the Command Prompt screen and the SSH dialog box. The SSH dialog box provides security protection for the Command Prompt screen.

  1. Type your login and password, then click OK. If you are prompted for a terminal type, type vt100.

    Note that from the terminal the functions keys do not always work. Here are the key sequences for the function keys in that case.

Key Sequences

Function Key Sequence Function Key
Cancel
Ctrl+X F1
Refresh Ctrl+L F2
Enter Ctrl+E F3
ClrFld Ctrl+K F4
Help Ctrl+W F5
Choices Ctrl+C F6
NextPg Ctrl+N F7
PrevPg Ctrl+P F8

Other Helpful Key Sequences

Function Key Sequence
Back space
 Ctrl+H
Next Field Ctrl+M
Break out of the webadmin interface and return to the Linux prompt Ctrl+Alt+Backspace

Basic Administration

Set the Machine Profile for the local INTUITY AUDIX LX machine:

  1. At the AUDIX command prompt, type change machine and press Enter.
  1. Make the following field settings, as shown on the example screen, and then press F3 (Enter).

    Field Setting
    Machine Name change from "local" to the hostname of your machine
    Start Ext 00000 This assumes you have a five-digit dial plan. If you have a 4 digit dial plan enter 0000 and 9999.
    End Ext 99999

    The system displays the Machine Profile, page 2.

  2. Type a Password to be used for networking, but do not change other fields on this screen. Leave Updates In and Out set to N.
  3. Press F3 (Enter).
  4. At the AUDIX command prompt, type change system-parameters outcalling and press ENTER.
  1. Make the following field settings, as shown on the example screen, and then press F3 (Enter).

    Field Setting
    Outcalling Active? y (or as specified by the customer)
  2. At the AUDIX command prompt, type change system-parameters fax-options.
  1. Make the following field settings, as shown on the example screen, and then press F3 (Enter).

    Field Setting
    Fax Deliveries To All The Specified Dial Strings Are Allowed/Denied

    denied

    This is customer preference. See FAX Messaging and the following table to understand how fax dialing is allowed or denied.

    Setting this field as "denied" does allow fax to work. If you select "allowed" instead, then you must use the add fax-dial-string command. The fax dial string is a list of the leading digits of the phone number that users can send a fax to.


    Subscribers Can Send or Print Faxes To:
    On the System-Parameters Fax-Options Screen, choose:
    On Fax-Dial-String Screen:
    Any telephone number
    Denied
    Do not specify any dial strings.
    Any telephone numbers except for ones you want to deny access
    Denied
    Specify dial strings that begin telephone numbers that subscribers cannot use.
    Only specific telephone numbers
    Allowed
    Specify only the dial strings that begin telephone numbers that subscribers can use for sending or printing faxes.


  2. If you are using OverLAN switch integration, change the System Parameters Features form. If you are not using OverLAN, skip 3 steps to the next command.
  3. At the AUDIX command prompt, enter change system-parameters features. Press F7 (NextPage) twice to view page 3 of the form.
  1. Make the following field settings, as shown on the example screen, and then press F3 (Enter).

    Field Setting
    Transfer Type

    enhanced_cover_0 (or as specified by the customer)

    Note: Transfers do not work using the InBand Integration, so do not enable it.
    Transfer Restriction

    digits

    Note: You can only make this setting with a tsc login. Contact the support center for assistance.

    The system displays the message:
    System Covering Extension Not Assigned. Press [ENTER] to Confirm.

  2. Press F3 (Enter).
  3. At the AUDIX command prompt, enter change cos 0.
  1. Make the following field settings, as shown on the example screen, and then press F3 (Enter).

    Field Setting
    Outcalling?

    y (or as specified by the customer)
  1. Repeat the steps for COS 1.
  2. If the system is using digital networking, do the following:
    • At the AUDIX command prompt, enter change system-parameters limits.
    • Change the Administered Remote Users setting to 10000.
    • Press F3 (Enter) to save.
  3. Create a test subscriber by starting at the AUDIX command prompt, and entering add subscriber.
  1. Make the following field settings, as shown on the example screen, and then press F3 (Enter).

    Field Setting
    Password 1
    COS

    class00
  2. Repeat for additional test subscribers. Create at least one or two subscribers for initial acceptance testing.

    You can add subscriber information from an existing system in the following ways:
  3. At the AUDIX command prompt, exit AUDIX Administration by typing exit and pressing Enter.

    The screen displays the message "Connection closed."

Digital Networking

To allow digital networking, you make settings for the local and remote machine on the INTUITY AUDIX LX and on the target machine. You already completed the local machine settings with the change machine command.

To set information for the remote machine (the one you want to network to):

  1. Enter add machine machine-name if you have not yet added a remote machine or enter change machine machine-name at the command prompt, where machine-name is the name of the remote system.

    The system displays the Add Machine or Change Machine screen for the remote system.
  1. Set the Machine Name, Machine Type, Extension Length, Start Extension, and End Extension.
  2. Press F7 (NextPage).
  1. On Machine Profile, page 2, set the IP Address of the remote machine.
  2. In the Password field, set the networking password for the remote machine.
  3. For now, do not allow Updates In or Out. Both fields should be set to N.
  4. Press F3 (Enter).
  5. Perform required set-up steps on the remote system.
  6. For additional information about networking, check the documentation for the other system and the Networking procedures on the INTUITY AUDIX LX documentation CD.

Administer Internet Messaging

Plan to make these changes to activate Internet Messaging before load is running or when usage is low.

  1. From the Messaging Administration main menu, select Messaging.

The system displays the Command Prompt screen and the SSH dialog box. The SSH dialog box provides security protection for the Command Prompt screen.

  1. Type your login and password, then click OK.
  2. Type add subscriber and press Enter.
  3. Press F3 (Enter) to save the subscriber information.
  1. From the Messaging Administration main menu, select General Options.
  1. Make selections from the dropdown boxes to complete the fields.
  2. Click Save to save the changes.
  3. From the Messaging Administration main menu, select Mail Options
  1. Make selections from the dropdown boxes to complete the fields.
  2. Inform system users that Internet Messaging is available and tell them how to use it:
  • To send a message from a user on the INTUITY AUDIX, use Message Manager. Address the message by using the email address. For example: [email protected].
  • To send a message to a user on the INTUITY AUDIX from any email program and server, use [email protected]. For example: [email protected] is the address created by [email protected]. When you add subscribers to the system, INTUITY AUDIX creates email addresses for them based on their name: [email protected].

Additional information and a sample announcement are included on the INTUITY AUDIX LX Documentation CD.

Administering LDAP on a Browser

Customers using a browser's Address Book to
do LDAP Directory lookups should do the following:

  1. Start the browser.
  2. Click Address Book.
  3. In Address Book select File then New Directory.
  4. Add INTUITY Server as a new Directory.
  5. Change system to your system name.
  6. Make the following field settings:
    • Description: system
    • LDAP Server: system.dr.avaya.com
    • Search Root: dc=messaging
    • All other fields default values

Additional information is included on the INTUITY AUDIX LX Documentation CD.

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