The Avaya™ Unified Communication Center solution is created for
enterprises with highly mobile and collaborative individuals, such as
executives, sales people, and professional specialists. These key work
groups require a high level of effective interaction with customers,
associates, and partners every day.
The Avaya Unified Communication Center powers productivity and responsiveness
through seamless access to critical communications tools, business applications,
content, and transactions throughout the business day. It simplifies
the way users connect, collaborate, share information, and manage their
time—wherever they are located or whatever device they use.
Whether through a Web browser, a wireless device, or a speech command,
Avaya Unified Communication Center allows users to seamlessly access
rich calling and conferencing capabilities for easy collaborative working
sessions. Avaya Unified Communication Center has quick and easy message
handling for effective message management, integrated access to directories
and databases for contact and information management, and virtual 24/7
assistance to calendars and tasks for increased personal efficiency.
The result? Facilitation of better, faster decisions for a more competitively
differentiated enterprise.
The Avaya Unified Communication Center includes three powerful applications:
- Avaya™ Web Messaging: a browser-based, Web and wireless data
application that provides users with basic message management for
their Avaya voice messaging system.
- Avaya™ Web Collaboration: a browser-based, Web and wireless
data application that provides users with control of the telephony
and conference features of their DEFINITY® server or Avaya™
IP600 communications system.
- Avaya™ Advanced Speech Access: lets subscribers use spoken
commands to access and manage their voice and e-mail (Microsoft Exchange
only) messages, place calls, and conference using a sophisticated
set of call handling features and access Microsoft Exchange for personal
contacts, calendar, appointments, and task management.
These applications reside on customer-provided Microsoft Windows 2000
servers and they work with Avaya messaging and communications servers,
including Intuity Audix LX, and customers’ Microsoft Exchange e-mail
servers to deliver the full value of the Avaya Unified Communication
Center.
For more information, see Avaya
Unified Communication Center.
