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AMIS Overview
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The Audio Messaging Interchange Specification
(AMIS) Analog Networking feature permits subscribers to exchange voice mail
messages with voice messaging systems anywhere in the world, provided those
systems also have AMIS analog networking capabilities. The Message Delivery
feature permits subscribers to send recorded messages to any touchtone telephone,
anywhere in the world (including someone's private residence).
The AMIS Analog Networking feature is especially
useful to the following customers:
- AUDIX system customers who wish to exchange voice
mail messages with DEFINITY AUDIX systems, INTUITY systems, or with non-Avaya
voice messaging systems that cannot be digitally networked. The AUDIX
system supports both digital networking and AMIS analog networking. Both
types of networking can be used on the same system.
- DEFINITY AUDIX system customers who wish to exchange
voice mail messages with AUDIX systems, other DEFINITY AUDIX systems,
INTUITY systems, or with non-Avaya voice messaging systems. The DEFINITY
AUDIX system currently relies upon AMIS analog networking for all its
networking functions.
- INTUITY system customers who wish to exchange voice
mail messages with AUDIX systems, DEFINITY AUDIX systems, other INTUITY
systems, or with non-Avaya voice messaging systems. The INTUITY system
supports both digital networking and AMIS analog networking. Both types
of networking can be used on the same system.
General considerations related to the
AMIS Analog Networking and Message Delivery features include:
- An INTUITY system that uses AMIS analog networking
can exchange messages with any voice mail system that has AMIS
analog capabilities as long as the remote machine is defined on the local
voice mail system. AMIS messages can alternatively be sent to a range
of administered remote machines (for example, all machines in a specific
area code or all local numbers). However, system administrators must take
precautions when they are administering a range of machines to prevent
unauthorized long-distance calls or minimize excessive port use. For more
information about INTUITY system security, see Security.
- The Message Sending Restrictions feature is used
to limit AMIS Analog Networking and/or Message Delivery calls to specified
remote systems (numbers) or user communities. Use of this feature helps
the system administrator prevent unnecessary outcalls and control unauthorized
long distance calls. For more information about INTUITY system security,
see Security.
- Messages are played to the remote machine or message
recipient. For example, it takes a full minute for the local system to
play a 1-minute message. Because messages are transmitted over analog
lines, their quality can degrade.
- The AMIS analog specification allows the local voice
mail system to send up to nine AMIS messages per call to an individual
remote system. For example, if several AMIS messages have been delivered
to the outcalling message queue for delivery, the local system calls the
remote system once and plays out up to nine AMIS messages during that
call. If any messages beyond the first nine are left in the queue, the
local system calls the remote system again to transmit any additional
AMIS messages it might have queued.
- The AMIS Analog Networking feature, Message Delivery
feature, and Outcalling feature all share the outcalling message-transmission
queue and the outcalling ports administered for the system. The message
transmission schedule administered for AMIS Analog and Message Delivery
messages to be delivered must be equal to or a subset of the outcalling
periods administered on the system, or the messages are not transmitted.
Further considerations for outcalling port use are discussed in AMIS
Planning and Design.
The maximum number of messages that are stored
in the shared AMIS/message delivery/outcalling queue is 250. If the
transmission queue reaches 250 messages, no more messages are delivered
to the queue until the messages in the queue are transmitted (they remain
in the sender's outgoing mailbox in the undelivered folder).
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