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HC Events

HC ADBADPORTEXTN

Description:

The system received extension, <extn_number>, in an ASAI message sent by the adjunct system. However, that extension is not assigned to a voice port. This event can be generated on any Intuity AUDIX system in the High Capacity cluster.

Repair Procedure:
  1. Verify that the Intuity AUDIX voice port assignments for the Intuity AUDIX system match the hunt group members assigned in the DEFINITY switch.

HC ADBADEXTNPORT

Description:

The extension assigned to the voice port, <port number>, on which the call was received is invalid. This event can be generated on any Intuity AUDIX system in the High Capacity cluster.

Repair Procedure:
  1. Verify that the voice port assignments for the Intuity AUDIX system match the hunt group members assigned in the DEFINITY switch.

HC AJACDOFF

Description:

The adjunct system tried to monitor the calls for the Intuity AUDIX hunt group extension, <hunt_group_extn>. However, this monitoring failed because either the ACD field on the Hunt Group screen for the DEFINITY switch is set to n or the hunt group does not exist.

Repair Procedure:
  1. Verify that the DEFINITY hunt group for <hunt_group_extn> exists and the ACD field is set to y.

HC AJIMAPIONOK

Description:

The system administrator requested that IMAPI be enabled for all subscribers through the High Capacity Option administration screens. This action is successful. This event may be generated on any Intuity AUDIX system in the High Capacity cluster.

Repair Procedure:

No corrective action is necessary.

HC AJIMAPIONFAIL

Description:

The system administrator requested that IMAPI be enabled for all subscribers through the High Capacity Option administration screens. This action failed. This event may be generated on any Intuity AUDIX system in the High Capacity Option cluster.

Repair Procedure:
  1. Start at the Avaya Intuity Main Menu and select:

    2. Feature Options

    The system displays the Feature Option Window.

  2. Verify that the Max Number of IMAPI Sessions field is set to at least 32. If this value is not at the maximum allowable value as required for High Capacity Option systems, contact your remote maintenance center.
  3. Press F6 (Cancel) to exit the screen.
  4. Return to the Avaya Intuity Main Menu and select:

    5. AUDIX Administration

    The system displays the AUDIX Command Prompt Screen.

  5. Enter change system-parameters imapi-options

    6. The system displays the IMAPI Options Screen.

  6. Verify that the value for Maximum Simultaneous Sessions matches the number set in the Feature Options window.
  7. Verify that the value for Message Transfer is y.
  8. If the values are correct, contact your remote maintenance center.

    9. If the values do not match, change the value in the Maximum Simultaneous Sessions to the value listed on the Feature Options screen and change the Message Transfer field value to y.

  9. Press F3 (Save).
Avaya Communication
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Avaya UCS Information Development
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