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Restoring the Database


 

Note: This task includes installing the SCSI interface card and the external disk cartridge drive in the new MAP/5P and then restoring the database. The SCSI interface circuit card and external disk cartridge drive are then removed.

To restore the database on the new system:

  1. Log in as craft
  2. From the Avaya Intuity Main Menu, select:

    3. System Upgrade

    The system displays the System Upgrade Main Menu. See System Upgrade Main Menu.

  3. Press the DOWN ARROW key to highlight Restore features and data from backup and then press ENTER.

    4. The system displays the following message:

    This machine currently has no subscribers


     

    Note: If the system has subscribers, the system displays the following message, where X is the number of subscribers of each type:

    UPGRADE WARNING: Machine <machine name> currently has
    ����local subscribers X
    ����administered remote subscribers X

    If you proceed with the upgrade, all customer data currently on this machine will be destroyed!
    <current date>

    Proceed with the upgrade? [ n ]:

    Delete the subscribers and continue with the upgrade by
    entering y.

    The system displays the following message: 

    UPGRADE WARNING: Voice system on machine <machine name> is currently up or initializing.

    <current time>
    If you proceed with the upgrade, the machine will be taken out of service.

    Proceed with the upgrade? [ n ]:

  4. Enter y

    5. The system displays a number of messages and then the following message: 

    Is a SCSI card installed on this machine? [�y�]:

  5. Enter n

    6. The system displays the following message: 

    Do you have the upgrade kit (RUK)? [ y ]:

  6. Enter y

    7. The system displays the following message: 

    Press enter when you are ready to shut down the system.

  7. Press ENTER.

    8. The system shuts down and then displays the following message:

    Press any key to reboot...


    Observe proper electrostatic discharge precautions when you handle computer components. Wear an antistatic wrist strap that touches your bare skin and connect the strap cable to an earth ground. For detailed electrostatic discharge instructions, see Protecting Against ESD Damage on the Intuity Messaging Solutions Release 5 Documentation for Technicians CD-ROM, 585-313-807.

  8. Turn the power switch off.
  9. Remove the SCSI Interface Card from the RUK and then from the antistatic bag.
  10. Remove the screw retaining the slot cover from PCI slot 1, the uppermost slot within the cabinet. See MAP/5P Internal Layout.
  11. Install the SCSI interface card in PCI slot 1.
  12. Install and tighten the circuit card retaining screw.
     

    Note: Leave the dress cover off the system until the data transfer is verified. You can then remove the SCSI interface card and replace the dress cover.

  13. Get the external disk cartridge drive.
  14. Turn off the external disk cartridge drive:
  15. Remove the SCSI 2 to SCSI 3 cable from the RUK. See either Cables for External JAZ Disk Cartridge Drive or Cables for External MO Disk Cartridge Drive.
  16. Connect the SCSI 2 connection to the upper connector on the back of the external disk cartridge drive.


    17.  


    Do not use the lower connector, or the restore might not occur.

  17. Connect the external disk cartridge drive to the external SCSI port on the newly installed SCSI interface card.
     

    Note: Do not insert the backup disk cartridge until the system requests it.

  18. Connect the external drive to electrical power and then turn on the power switch.
     

    Important! The external disk cartridge drive must be turned on before turning on the power for the Avaya Intuity system. If not, another system restart is required.

  19. Turn on the power to the MAP/5P.

    20. The system rebuilds the kernel and restarts a number of times, which can take from 10 or 15 minutes.

    After the kernel is rebuilt properly and the system is restarted for the last time, the following message is displayed: 

    Not starting the voice system because an upgrade is in progress. 

    Rebooting the system will allow the voice system to start.

    Press enter to continue

  20. Press ENTER.

    21. The system then displays the following message: 

    Program `/vs/gin/util/startup.d/CHK_restore' returned a non-zero return code.

    `start_vs' is being aborted

  21. Press ENTER to display the console login.

    22. The system displays the following message: 

    Console login: 
     
    

    
  
  
    
    
    
   Note: 
The system normally displays two logins during boot up and only the second is used. However, the upgrade procedure only displays one login. During the upgrade procedure only, use the first login that appears.

  22. On the next blank line, log in as craft
  23. From the Avaya Intuity Main Menu, select:

    24. System Upgrade

    The system displays the System Upgrade Main Menu.

  24. Press the DOWN ARROW key to highlight Restore features and data from backup and then press ENTER.

    25. The system displays the following message:

    System upgrade restore operation starting [date/time] 

    This machine currently has no subscribers

    

    

    
   
    To ensure that the backup device is working correctly, please insert the upgrade backup cartridge into the drive and press enter.
    

    
  
  25.  Insert the backup disk cartridge in the external disk cartridge drive and then press ENTER on the Intuity AUDIX system console.
    26. 

    
   The system displays the following message:

    

    
   
    The backup device is functioning correctly. Continue with the upgrade? [ y ] :
    

    
  
  26.  Press ENTER.
    27. 

    
   The system displays the following message:

    

    
   Checking whether backup is compatible with currently installed software...

    

    
   
     
    

    
  
  
    
    
    
   Note: 
If the system determines that additional software must be installed, the following message is displayed:

    WARNING: The following package needs to be installed before continuing:
    ��� <package name> <package description>

    Additional messages are displayed:

    Would you like to stop the upgrade and install the missing software now? [ y ] :

    If you are not sure whether to install the software, call the Remote Support Center. Otherwise, enter n. The system confirms that you intend to proceed without installing the software and then continues.

    
    		
  
    

    





    

    
   The database is restored, and after some time, the following message is displayed:

    

    
   
    Checking results of upgrade procedure...
    

    

    
   
    	Local subscribers X
    

    

    
   
    	Administered remote subscribers X
    

    

    
   
    Upgrade completed successfully. [date/time]
    

    

    
   
    

    

    
   
    The system needs to be shut down to allow the [backup] drive and the SCSI to be removed.
    

    

    
   
    [date/time]
    

    

    
   
    

    

    
   
    Shut down the system now? [ y ] :
    

    
  
  27.  Press the eject button on the front of the external disk cartridge drive and then press ENTER on the system keyboard.
    28. 

    
   The system is shut down, and the following message is displayed:

    

    
   
    Press any key to reboot...
    

    
  
  28.  Turn the MAP/5P power switch off.
    29. 
  
  29.  Remove the SCSI cable from the system, and then remove the SCSI interface card.
    30. 
  
  30.  Place the SCSI interface card in the antistatic bag and replace it in the RUK. 
    31. 
  
  31.  Replace the external disk cartridge drive in the RUK.
    32. 
  
  32.  Replace the slot cover plate in the MAP/5P.
    33. 










  

    
    
    Avaya Communication


        http://www.avaya.com

        
          Avaya UCS Information Development

    
    		
  






  

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