Switch Integration

The Intuity AUDIX system must be correctly integrated with the switching system so that the two can share call information.

Switch integration refers to the sharing of information between a voice messaging system and a switch to provide a seamless interface to callers and system subscribers. A fully integrated voice messaging system answers each incoming telephone call with information taken directly from the switch. Switch integration is required in every Intuity AUDIX system configuration. It supports integration with Avaya and non-Avaya switches.

This topic includes high-level planning information for use in configuring a Intuity AUDIX system with various switches.

• Supported Features
• Supported Integration Methods
• Switch Integration Hardware Devices and Connections
• Distributed Communications System (DCS)
• Centralized Voice Mail with Mode Code Network

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