DND

This is the ability to temporarily stop incoming calls to a user's telephone. It prevents the user from receiving Hunt Group calls and give direct callers either busy or Voicemail if available. (Note that if Call Forwarding and Do Not Disturb are active, the call is not forwarded, but does receive Voicemail). This can be enabled/disabled by dialing short codes or via the Phone Manager application.

Note: With a call already connected and another call already alerting, activating DND will not effect the alerting call.

If, however, specific numbers are required to override Do Not Disturb, internal and external phone numbers can be added to an exception list.

See Do Not Disturb for default short codes relating to DND.

The following fields are configurable within the DND tab:

• Do Not Disturb: Default = Off
  When checked the Extension is considered busy, except for calls coming from sources listed in the Exception List.

• Do Not Disturb Exception List: Default = Blank
  This is the list of telephone numbers that are still allowed through when Do Not Disturb is set, eg. this could be an assistant or an expected phone call. Internal extension numbers or external telephone numbers can be entered.

To add a telephone number to the Do Not Disturb Exception List, do the following:

1. Right-click within the Telephone Number box and select Add.

2. Enter the telephone number to be exempt from the Do Not Disturb feature.

3. Click OK.

If you wish to add a range of numbers, you can either enter each number separately or make use of the variables "N" or "x" in the number, eg. to allow all numbers from 7325551000 to 7325551099, the DND Exception number can be entered as either 73255510xx or 73255510N.