Emulation Functions

These functions can be assigned to DSS keys. Where supported, they emulate the action of the same feature when selected on other non-IP Office Avaya telephone systems.

• Supported Functions:
  Those features listed as Not supported can be assigned to a DSS key but have no equivalent function on the IP Office. However they can be configured and a CTI application can then override the display. For example, "Stats" could be configured as a soft key and a CTI application run to override it and display suitable agent statistics.

For each emulation function, various features can apply. Depending on the function, the following features will be available, where some will require information to be entered:

• Telephone Number:
  Data required by the feature when setup.

• Button Programming:
  Path to feature when applying to a DSS button.

• DSS Toggles:
  The DSS key reverses the feature when pressed again.

• Label:
  Name shown against DSS keys on suitable telephones.

• User Program:
  Indicates whether the feature can be programmed against keys by the user if their phone has been programmed with access to the Admin (Self-Administer) function.

• Function Number:
  Definity feature number.

• Default Softkey:
  Indicates that the feature is a default softkey display feature accessed by pressing Menu on phones with a Menu key.

• 9040:
  Is the feature supported on the TransTalk MDR 9040.