Matching Order

The number dialed by a user is treated in the following order:

  1. If the number dialed matches an internal extension, go to step 6.

  2. If the number matches a User short code, apply the short code. If the result is a number for dialing proceed to Step 5. Otherwise go to step 3.

  3. If a User Restriction has been applied to a user, the dialed number must match a User restriction short code or else the number will not be routed out. To avoid all outgoing calls being held up for this user when a match is not achieved, create a User restriction short code that allows unmatched numbers to be routed out.

  4. If the number matches a System short code, apply the short code. If the result is a number for dialing proceed to Step 5.

  5. If the number matches a Least Cost Route short code, dial the number as per the Least Cost Route rules.

  6. Dial the number.