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The current technology allows optimum network configurations to deliver VoIP with perceived voice quality close to that of the Public Switched Telephone Network (PSTN). Not every network is able to take advantage of packet voice transmissions. Some data networks have insufficient residual capacity for even compressed voice traffic. In addition, the usual approach to developing data networks by integrating products from many vendors makes it necessary to test the components for compatibility with Voice over IP traffic.
It is assumed that your organization has performed a network assessment (with or without the assistance of Avaya) before attempting to install Voice over IP, in order to have a high degree of confidence that the existing data network has the capacity to carry voice packet traffic and is compatible with the required technology.
A network assessment would include a determination of the following:
The assessment should leave you confident that the implemented network will have the capacity for the foreseen data and voice traffic, and can support H.323, DHCP, TFTP, and jitter buffers in H.323 applications.
It is important to distinguish between compliance with the minimal VoIP standards and support for QoS, which is needed to run VoIP on your configuration.
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