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Resetting Your Phone

This basic reset procedure can resolve most problems.

  1. Press the Mute button.
  2. Using the dial pad, press the following keys in sequence: 7 3 7 3 8 #

The display shows the message “Reset values? * = no # = yes.”

  1. Choose one of the following:

If you want to
Then
Reset the phone without resetting any assigned values.
Press * (asterisk).
A confirmation tone sounds and the display prompts “Restart phone? * = no # = yes.”
Reset the phone and any previously assigned (programmed) values
(Use this option only if your phone has programmed, static values).
Press # (the pound key).
The display shows the message “Resetting values.” Your IP Telephone resets its programmed values, such as the IP address, to their default values, and re-establishes the server connection. The display then prompts “Restart phone? * = no # = yes.”

  1. Press # to restart the phone or * to terminate the restart and restore the phone to its previous state.

NOTE: Any reset/restart of your phone might take a few minutes.


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