Clear Procedure

Sometimes, you might want to remove all administered values, user-specified data, and option settings. Essentially, you want to return a telephone to its initial “clean slate” condition.
This is usually done when passing a telephone to a new, dedicated user when the user’s
L O G O F F option is not sufficient. For example, a new user is assigned the same extension, but requires different permissions than the previous user.

The C L E A R option erases all administered data--static programming, file server and call server programming, and user settings including Speed Dial button labels and locally programmed Feature button labels, and restores all such data to default values. The C L E A R option does not affect the software load itself. If you have upgraded the telephone, the telephone retains the latest software. Once you have cleared a telephone, you can administer it normally.

CAUTION: This procedure erases all administered data, without any possibility of recovering the data.

Use the following procedure to clear the telephone of its administrative, user-assigned and options values.

1. While the telephone is on-hook and idle, press the following sequence of keys on the faceplate of the telephone:

Mute 2 5 3 2 7 # (Mute C L E A R #)

NOTE: Press the Mute button momentarily. Do not press this button while pressing other keys/buttons. The 4630/4630SW IP Telephones and the 4690 IP Conference Telephone do not have a dedicated Hold button. For all other 4600 Series IP Telephones, pressing the Hold button instead of the Mute button also works.

The 4601 IP Telephone does not support the CLEAR procedure.

The following text displays left-justified at the top of the display:

2. If you do not want to clear all values, press * (no) to terminate the procedure and retain the current values.

A screen displays the following prompt on the top line:

3. Press the * button to terminate the procedure without clearing the values. Press the # button to clear all values to their initial default values.

A confirmation tone sounds. If the telephone already has an IP Address that was obtained through DHCP the telephone transmits a DHCPRELEASE message. The following text displays left-justified at the top of the display:

The telephone is cleared to its “out of the box” state.