Visual/Audible Alerting Procedure

Use this procedure to set or change the Alerting mode. As of software Release 2.2, all 4600 Series IP Telephones can alert a user to incoming calls audibly (the default) or both audibly and visually. Visual alert is useful in noisy environments where an audible alert might not be heard, or to tell at a glance which of several phones is ringing.

1. While the telephone is on-hook and idle, press the following sequence of keys on the telephone’s faceplate:

Mute 2 5 3 7 8 # (Mute A L E R T #)

NOTE: Press the Mute button momentarily. Do not press this button while pressing other keys/buttons. The 4630/4630SW IP Telephones and the 4690 IP Conference Telephone do not have a dedicated Hold button. For all other 4600 Series IP Telephones, pressing the Hold button instead of the Mute button also works.

All IP telephones except the 4601 display the following text left-justified at the top of the display:

where setting corresponds the current Alert value (NVALERT) as specified in “Chapter 4" of the 4600 Series IP Telephone LAN Administrator Guide:

• Setting is audible-only when NVALERT = 0
• Setting is audible/visual when NVALERT = 1

Because it does not have a display, the 4601 IP Telephone’s Call Appearance Line a’s indicator winks out the current NVALERT value 600 milliseconds on, 200 milliseconds off, where one wink represents “0” for audible only and two winks represent “1” for audible/visual. If the current value is zero (the default), Call Appearance Line a’s indicator flutters five times 50 milliseconds on, 50 milliseconds off instead of winking. After the 4601 “displays” the current NVALERT value, the Message Waiting indicator at the top of the telephone and the Message button LED on the faceplate flash 500 milliseconds on, 500 milliseconds off to indicate an entry is expected.

2. To change the Alerting value, press *.

Depending on the current value, the other value is selected and displayed. For example, if the current value is audible/visual (1), pressing * changes the value to 0 (audible only, the default). If the current value is audible-only (0), pressing * changes the value to 1 (audible/visual).

All IP telephones except the 4601 display the following text left-justified at the top of the display:

The 4601 IP Telephone instead flashes both Message Waiting indicators 500 milliseconds on, 500 milliseconds off to indicate an entry is expected.

3. Press the * button to terminate the procedure, or the # button to save the new value. If you press the # button, all IP telephones except the 4601 display the following text:

The new value is saved.