The GROUP System Value

You might have different communities of end users, all of which have the same model telephone, but which require different administered settings. For example, you might want to restrict Call Center agents from being able to Logoff, which might be an essential capability for “hot-desking” associates. Or you might want to assign your SIP telephone users to different messaging systems or registration/proxy servers. We provide examples of the group settings for each of these situations later in this section.

As of Release 2.0, the simplest way to separate groups of users is to associate each of them with a number. You then edit the 46xxsettings file so each group is assigned the appropriate settings. Use the GROUP system value for this purpose. The GROUP system value cannot be set in the 46xxsettings file. The GROUP System value can only be set on a telephone-by-telephone basis. To do so, first identify which phones are associated with which group, and designate a number for each group. The number can be any integer from 0 to 999, with 0 as the default, meaning your largest group would be assigned as Group 0.

Then, at each non-default telephone, instruct the installer or end-user to invoke the GROUP Local (dialpad) Administrative procedure as specified in the 4600 Series IP Telephone Installation Guide and specify which GROUP number to use. Once the GROUP assignments are in place, edit the settings file to allow each telephone of the appropriate group to download its proper settings.

Here is an example of the settings file for the Call Center agent:

IF $GROUP SEQ 1 goto CALLCENTER
IF $GROUP SEQ 2 goto HOTDESK
{specify settings unique to Group 0}
goto END

# CALLCENTER
{specify settings unique to Group 1}
goto END

# HOTDESK
{specify settings unique to Group 2}

# END
{specify settings common to all Groups}

Here is an example of the settings file for the SIP telephone users. Note that there are two messaging systems and two registration/proxy servers, for a total of four possible combinations. These sample GROUP assignments are unique to the SIP users. Other GROUP assignments could be in the same file for other purposes.

IF $GROUP SEQ 10 goto GROUP10
IF $GROUP SEQ 20 goto GROUP20
IF $GROUP SEQ 30 goto GROUP30
IF $GROUP SEQ 40 goto GROUP40
{specify settings unique to Group 0}
goto END

# GROUP10
{specify settings unique to Group 10, for example}
SET COVERAGEADDR "22000"
SET SIPPROXYSRVR "{IP Address of server1}"
SET SIPREGISTRAR "{IP Address of server1}"
goto END

# GROUP20
{specify settings unique to Group 20, for example}
SET COVERAGEADDR "23000"
SET SIPPROXYSRVR "{IP Address of server1}"
SET SIPREGISTRAR "{IP Address of server1}"
goto END

# GROUP30
{specify settings unique to Group 30, for example}
SET COVERAGEADDR "22000"
SET SIPPROXYSRVR "{IP Address of server2}"
SET SIPREGISTRAR "{IP Address of server2}"
goto END

# GROUP40
{specify settings unique to Group 40, for example}
SET COVERAGEADDR "23000"
SET SIPPROXYSRVR "{IP Address of server2}"
SET SIPREGISTRAR "{IP Address of server2}"
goto END

# END
{specify settings common to all Groups}