The Clear Administrative Option

Sometimes, you might want to remove all administered values, user-specified data, and option settings, etc. Essentially, you want to return a telephone to its initial “clean slate” condition. Usually, this is done to pass a telephone to a new, dedicated user when the user’s
L O G O F F option is not sufficient. For example, if the new user has the same extension, but has different permissions than the previous user. The C L E A R option erases all administered data such as:

• static programming,
• file server and call server programming, and
• user settings, including Speed Dial button labels and locally programmed Feature button labels.

C L E A R then restores all such data to default values. The C L E A R option does not affect the software load itself, so if you have upgraded the telephone, the telephone retains the latest software. Once a telephone is Cleared, you can administer it normally.

CAUTION: This procedure erases all administered data, without any possibility of recovering the data.

NOTE: Only telephones with Release 2.1 or later software support the CLEAR Administrative Option.

Use the following procedure to clear the telephone of its administrative, user-assigned and options values.

1. While the telephone is on-hook and idle, press the following sequence of keys on the faceplate of the telephone:

Mute 2 5 3 2 7 # (Mute C L E A R #)

NOTE: Press the Mute button momentarily. Do not press this button while pressing other keys/buttons. The 4630/4630SW IP Telephones and the 4690 IP Conference Telephone do not have a dedicated Hold button. For all other 4600 Series IP Telephones, pressing the Hold button instead of the Mute button also works.

The following text displays left-justified at the top of the display:

2. If you do not want to clear all values, press * (no) to terminate the procedure and retain the current values.

A screen displays the following prompt on the top line:

3. Press the * button to terminate the procedure without clearing the values. Press the # button to clear all values to their initial default values.

A confirmation tone sounds. If the telephone already has an IP Address that was obtained through DHCP, the telephone transmits a DHCPRELEASE message. The following text displays left-justified at the top of the display:

The telephone is cleared to its “out of the box” state.